This software is so good i have been creating an agent.
This software is so good i have been using it for my latest project and couldn't recommend them any more. So easy to use and the product comes out so good i am so pleased with it and cannot wait to continue using them.
LI
Li
Love the product
Been using the product for over a year, really love it!
Lots of new features coming and also issues are fixed really fast!
RA
Rhea A.
Highly advanced AI calling software for retail, though with slight latency.
I have been using Retail AI for our business, and overall, the platform provides a very good service. It is a highly advanced piece of software specifically designed for handling retail calls, and it truly shows in its capabilities.
The system is incredibly sophisticated and robust. One of the standout features is how excellently everything is measured and tracked. The analytics and data provided give us deep insights into our call operations, allowing us to optimize our retail processes effectively. It feels like a truly next-generation tool for automating and managing voice interactions with customers.
However, to provide a completely honest review, there is one technical area that needs improvement: the latency is a bit high during conversations. Specifically, when using the Gemini 3 Flash model, we have noticed that the response time can sometimes delay between 1.5 and 2.5 seconds. In a live call environment, this slight pause can occasionally disrupt the natural flow of the conversation.
Despite this latency issue, the core technology is incredibly powerful. If they can optimize the response times, it would be absolutely perfect. Even as it stands, Retail AI is a fantastic, highly advanced solution that I strongly recommend for any retail business looking to upgrade their call systems.
JO
Jon
Great experience with retell AI
Great website, easy to use and is very user friendly for beginners. I suggest using this websites for building your own voice agents
MV
Marcos Valera P.
Cheap
Very cheap and a good control over everything
RU
ru
it works really good for production…
it works really good for production grade systems
AL
Ali
Granular control over almost everything!
The fact that Retell has laid out options which I, as a normal user can't even think about... Is pretty DAMN amazing and shows their research in the field is top notch.
Would all the newbies to check out the "Conversational Flow" Agents to build a solid AI Voice Agent that just doesn't talk, rather handles the call pretty well.
Well done Team Retell 👏