Rachel B.
Looks very scammy
I have been enrolled in this program for 8 months. Im paying more in fees than i am towards my debt. Out of 5 accounts, only 1 has been settled. I pay 525 a month and only 100 is going towards my settled accounts because of said fees. Fees i dont even understand. I get blown up with collection calls and letters. When i called a couple months ago to find out whats going on with my accounts, i was told to give it more time. These things take time. I feel scammed. I could have handled my own debt at this point. If i dont get settled soon, i will be cancelling my contract and resolving my own debt. It will be alot faster than what they are doing
Response from ResyncJun 15, 2026
Thank you for sharing your feedback. We are sorry to hear your experience has not met expectations. We understand your concerns regarding program progress, fees, creditor communications, and the status of your enrolled accounts. Debt resolution timelines can vary based on creditor activity, account eligibility, available settlement funds, and other account-specific factors. We also recognize that fees and settlement activity should be clearly explained so clients understand how their program is progressing. Client concerns like yours are important to us, and we would like the opportunity to review your account in detail, including your settlement status, payment allocation, and any questions regarding program fees. Our goal is to ensure you receive clear information regarding your account and the next steps available to you. We would welcome the opportunity to review your concerns in more detail and provide an update on your account status. Please feel free to contact us directly so we can further assist you. Phone: 949-656-3891 Email: [email protected] We appreciate you bringing this to our attention and remain committed to addressing client concerns with care, transparency, and professionalism.


