Tracy C.
The program was not explained to me…
The program was not explained to me sufficiently.
Response from ResyncApr 10, 2026
Thank you for sharing your feedback. We are sorry to hear that you feel the program was not explained sufficiently, as setting clear expectations is very important to us. Our goal during enrollment, the quality assurance call, and through the agreement is to fully explain how the service works and what to expect throughout the process. If any part of that was unclear or not thoroughly explained, we sincerely apologize. We would welcome the opportunity to review your concerns in more detail. Please feel free to contact us directly so we can assist you further. Phone: 949-656-3891 Email: [email protected] We appreciate you bringing this to our attention and remain committed to addressing client concerns with care, transparency, and professionalism