MC
DO NOT USE THIS COMPANY
I started with this company in March of 2026, and as of today, August 3rd, none of these accounts have had any done to settle the debt, and my FICO score has dropped from 670 to 520, and it keeps getting lower. Today I called them, and they want to escalate my account for 30 days. I told them that they have to fix this, or I will report them to the BBB and any government agency that I can write to.
Response from ResyncAug 4, 2026
Thank you for taking the time to provide the information needed to locate your client accounts, and thank you as well for sharing your feedback. We are sincerely sorry to learn that your experience did not meet your expectations. Please be assured that we take concerns of this nature very seriously, and your comments have been forwarded to our management team for further review. Our company is committed to maintaining full transparency regarding how our program operates, including settlement timelines, program expectations, and all associated risks, such as the potential impact on credit. We will have a helpdesk representative speak with you directly to address your concerns in a comprehensive and informed manner. If you prefer to contact us sooner, you may reach us at: Phone: 949‑570‑9889 Email: [email protected] Your concerns are important, and we remain committed to conducting a thorough review and providing a complete and appropriate resolution.


