ResyncReviews of resync.com

Response from ResyncSep 14, 2026

Thank you for taking the time to share your experience. We are sincerely sorry that our services did not meet your expectations, and we value the opportunity to address your concerns. Clear communication and attentive agents and management support are of the highest importance to us at Resync, as they ensure a smooth and reliable experience for our clients. We regret that you felt this was lacking and understand how that may have caused concern. We would like to review your recent cancellation in detail to determine what occurred and provide clarity. Your feedback has been forwarded to a Help Desk representative, who will be reaching out to you shortly. If you would prefer to contact us directly, please call (949) 570‑9889 or email [email protected] so we can speak with you personally and ensure your concerns are fully addressed. We take all client feedback seriously and remain committed to supporting you with transparency, professionalism, and care throughout the settlement process.

Response from ResyncSep 14, 2026

Thank you for sharing your experience. We sincerely regret that our services did not meet your expectations, and we appreciate the opportunity to address your concerns regarding service fees and settlement progress. At Resync, our priority is to provide clarity, fairness, and transparency throughout the debt‑resolution process. When a settlement is successfully negotiated and approved by you, we coordinate with the creditor to establish an affordable payment plan funded through your scheduled deposits. In accordance with your agreement, Resyncs service fee is applied only after a settlement has been approved by the client never on unsettled debts. Please note that settlements are reached progressively as savings accumulate. The timing of each resolution depends on creditor interaction, eligibility, and whether balances are already being contributed toward other active settlements. We would like to take the opportunity to review your account in detail and address your concerns directly. A helpdesk representative will be reaching out to you. Or may reach us directly at Help Desk at (949) 570‑9889 or by email at [email protected]. We remain committed to professionalism, transparency, and supporting you every step of the way.

Response from ResyncSep 10, 2026

Thank you for sharing your feedback. We are sorry to hear your experience has not met expectations. We understand that affordability is extremely important when choosing a debt resolution program, and we are sorry to hear that the cost of the service ultimately exceeded your monthly budget. We know how frustrating it can be when financial circumstances change and a payment becomes difficult to maintain. In some situations, monthly payment amounts may increase during the program. for example, this can occur when additional accounts are enrolled, when settlement opportunities arise before sufficient funds have accumulated in the dedicated account, or when additional third party services are requested to be added. Our goal is always to work with clients to structure a program that is both effective and as affordable as possible based on their individual circumstances. We appreciate you taking the time to share your concerns and are sorry that your experience did not meet your expectations. Client feedback helps us continue improving our communication and support throughout the program. A member of our Help Desk Department will be reaching out to you directly to better understand and address your concerns. For faster assistance, you are also welcome to contact our Help Desk directly: Phone: (949) 570-9889 Email: [email protected] Thank you for bringing your concerns to our attention. We remain committed to addressing client feedback with care, transparency, and professionalism.

Response from ResyncSep 10, 2026

Thank you for sharing your feedback. We are sorry to hear your experience has not met expectations. We understand the confusion regarding this situation, and we are sorry to hear that your interaction with one of our representatives was less than ideal. All clients have the right to carefully review any documents presented to them before making a decision, and no one should ever feel rushed or pressured into signing documents without having the opportunity to read and understand them first. The service you are referencing is a third party legal support service that may be available to help protect clients should an enrolled account become subject to legal action. After reviewing the information available, we found no indication that enrollment in this service would increase your overall monthly program payment. However, there is a cost associated with the service, including enrollment and monthly service fees. Those fees are generally included within the amount you are already contributing each month rather than requiring an increase to your scheduled payment. We sincerely apologize for any confusion regarding how this service was explained and for the frustration this experience caused. We appreciate you bringing your concerns forward, as clear and transparent communication is very important to us. A member of our Help Desk Department will be reaching out to you directly to better understand and address your concerns. For faster assistance, you are also welcome to contact our Help Desk directly: Phone: (949) 570-9889 Email: [email protected] Thank you for bringing your concerns to our attention. We remain committed to addressing client feedback with care, transparency, and professionalism.

Response from ResyncAug 28, 2026

We're sorry to hear about the challenges you've experienced and understand how stressful financial concerns can be. We take feedback like yours seriously and would appreciate the opportunity to review your account and discuss your progress in the program. A member of our Help Desk team will be reaching out to you directly to better understand and address your concerns. For immediate assistance, please contact our Help Desk Department at 949-570-9889. We value the opportunity to assist you and work toward a positive resolution.

Response from ResyncAug 24, 2026

We're sorry to hear about your experience. While we were unable to locate an account associated with the information provided, we take your concerns seriously and would like the opportunity to assist. Please contact our Help Desk at (949) 570-9889 to speak with a Support Specialist. Thank you for bringing your concerns to our attention. We appreciate the opportunity to help.

Response from ResyncAug 24, 2026

We’re sorry to hear about the experience you described. At this time, we are unable to locate an account associated with the information provided. However, we take all customer concerns seriously and would like the opportunity to review this matter further. Please contact our Help Desk at (949) 570-988p to speak with a support specialist.

Response from ResyncAug 11, 2026

We’re sorry to hear about the experience you had with one of the affiliates that represents our company and assists with enrollment into our services. At this time, we are unable to locate a file associated with your information. However, we take concerns regarding the conduct of our affiliates seriously and would like the opportunity to review this matter internally. Please contact our Help Desk at [email protected] or call us at (949) 570-9889 and provide any information you have regarding the affiliate and enrollment agent you spoke with. This will allow us to identify the appropriate affiliate, review the interaction, and address your concerns internally. Thank you for bringing this matter to our attention.