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Resume Valley (resumevalley.com) has 83 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Education Services · Washington, District of Columbia
Excellent
Education Services · Colorado Springs, Colorado
Excellent
Education Services · Harrisburg, North Carolina
Excellent
Education Services · Rockville, Maryland
Excellent
83 approved reviews, newest moderated first
customer
very excellent job on both the resume and cover letter was awesome.
Response from Resume ValleyApr 22, 2020
Thank you so much for sharing your experience with Resume Valley and for giving us a five-star rating. Our priority is customer service and we are ecstatic that we left a mark! We sincerely appreciate your insight because it helps us build a better customer experience and continue providing quality resumes for our clients.
customer
I went for the least expensive and i got what i paid for with lots of frustration as a bonus.
Response from Resume ValleyApr 22, 2020
Thank you for your honest feedback, and we apologize if you are not satisfied with the service we have provided. Rest assured that we are going to take necessary actions and use your feedback to improve our service. We, at Resume Valley, value your feedback to provide better and high-quality service. Again, we apologize for the inconvenience that you had.
Maxon K.
Timely and Client-Friendly Resume Valley worked on my LinkedIn profile, my resume, and cover letter. I loved the layout and they were always willing to add and edit my documents many times after giving them feedback on the drafts they made - and they were friendly and were always on time to deliver. The charge less and do a lot better compared to other companies that provide the same service.
Response from Resume ValleyApr 22, 2020
Thank you, Maxon, for giving us a five-star rating. We appreciate your cooperation for us to provide you a high-quality service. We at Resume Valley wish you luck in your new endeavor. Again, thank you so much.
Gavin
At the end of the day I feel like my original resume I sent it was just about at the same level as the final resume I received. So for $100 not quite sure I got the value I was looking for.
Response from Resume ValleyMar 9, 2020
Thank you, Gavin, for providing us your honest feedback on our service. We are genuinely sorry to hear about your experience. Please be rest assured, though, that your concerns have been discussed at length with our team of writers to ensure that Resume Valley would maintain its high standards. If you’d like to discuss this further, you may reach and call our Support Team. We would greatly appreciate the opportunity to make things right and work toward earning back your trust.
customer
I felt like the editor was certainly not invested in my success. She didn't really take the time to understand my career, where it has been and where it is going. Grammatical errors and typos on all 4 drafts. The cover letter was a waste of money. After even getting the editor a link to the specific job posting that I was targeting, this cover letter was barely specific to the job, grossly generalized, not compelling in the least. That's the whole experience actually, not compelling. The resume was accurate but not compelling, the cover letter was factual and not compelling. it was all so very bland and weak.
Response from Resume ValleyMar 5, 2020
We appreciate your honest feedback regarding the service you received from us. Rest assured that we are going to take necessary actions on this and use this as area for service improvement. Thank you very much.
customer
Excellent service. However, it took sometime for editing the resume
Response from Resume ValleyFeb 27, 2020
We at Resume Valley really appreciate your time to give us a 5-star rating and positive review about the service that you availed from us. That’s very kind of you. Thank you. It is also a great help and a real pleasure to read your feedback about the time frame of editing/finalizing the resume. We will definitely take note of that and will find ways on how to improve our services. Again, thank you and wish you good luck.
E. M.
The service was excellent and professional and the résumé and cover letter only took a handful of revisions. My only complaint is that my writer seemed to pull some things about me out of thin air. Positive things that employers want to hear, sure, but I'm not going to stretch the truth just to make myself look more appealing in areas where I really am not; I would rather focus on those areas in which I truly shine.
Response from Resume ValleyFeb 21, 2020
Thank you, E. Morrell, for taking the time to give your feedback. We appreciate your honest review and for bringing up this situation to our attention. We will provide your review in follow up with the team to ensure that we will all work hard to make our service even better. We look forward to working with you again in the future.
customer
Terrible website, communication leaves a TON to be desired. Resume itself isn't bad, but everything, EVERYTHING, else about this outfit is terrible.
Response from Resume ValleyFeb 13, 2020
Thank you for taking the time to give your feedback. We at Resume Valley pride ourselves in providing the highest quality only for our customers. We appreciate that you have taken the time to share your experience with us. Please note that we document all feedback and concerns to prevent them from happening again. Our sincere apologies for the inconvenience.