Robert S.
company is a rip off
configures bottles differently from the sales form and does not accept returns. stuff did nothing for me so it is a ripoff and did not work
Response from Rested Legs™Mar 10, 2017
Hi Robert, I sure do hope we can fix this issue for you. And I assure you, we are not a ripoff. My records indicate that we received your order on 11/04/2016 for a two months supply. You emailed us on 12/06/2016 (over one month later) about the bottle size you received. During that time, we switched from shipping two bottles of 60 capsules each, for a two-month's supply, to a single larger bottle of 120 capsules. We responded to you within 48 hours, and didn't hear from you again until 2/07/2017 to request a refund, which was three months after your order. Our customer service person at that time simply followed company policy, and stated that too much time had passed for a refund. Think of it this way... if you walked into a store to purchase a bottle of aspirin, opened the bottle and used some of the product, and then 3 months later returned to the store to say you wanted a refund because it didn't help your headache, a refund is unlikely to be granted. It's the same issue when purchasing things online. We have to have policies in place that make good business sense. I hope you can understand the balance there. That being said, we've attempted to contact you to find a resolution that you would be happy about, without success. I do ask that you please give us a call at (800) 656-8821 to see if we might work toward an outcome that is satisfactory to you.