Happy C.
Customer service was terrific
Customer service was terrific. Thanks to Menard and team. 5 stars all the way!!
Restaurant Supply StoreRestaurantsupply.com is a restaurant supply store. We carry kitchen supplies, flatware, glassware, dinnerware, plumbing & faucets. janitorial supplies, sanitary supplies, food storage supplies, restaurant shelving, restaurant commercial appliances, commercial griddles, commercial ranges, commercial mixers, , disposable servingware, everything a restaurant needs to succeed. Shop thousands of restaurant supplies in our online restaurant supply store. Fast shipping and wholesale restaurant supply pricing on all restaurant supplies from the leading restaurant supply company.Explore some of the wholesale restaurant supply items our restaurant supply store carriesRestaurant EquipmentCommercial Cooking EquipmentCommercial Ice Equipment and SuppliesCommercial RefrigerationCommercial OvensCommercial Work Tables and StationsBeverage EquipmentFood Holding and Warming EquipmentCommercial SinksFood Display and MerchandisingDish Washing EquipmentFood Preparation EquipmentMeat Slicer EquipmentCommercial Mixers and AccessoriesMeat and Seafood PreparationFruit, Vegetable, and Salad PreparationCommercial Food Processing Equipment and AccessoriesFood Packaging AppliancesCommercial Blending EquipmentDough Sheeters Dividers Rounders and PressesRestaurant ScalesCommercial Can Openers and Can CrushersGrinders and GratersGarnishing EquipmentCheese Cutters and Candy SlicersBread SlicersSmallwaresCommercial CookwareBar Supplies / Bartending SuppliesPizza Tools and BakewareKitchen CutleryCommercial Kitchen Hand ToolsChafers, Chafing Dishes, and Chafer AccessoriesSigns & EaselsRestaurant Food StorageKitchen SuppliesServer Supplies and AccessoriesBaking SmallwaresTextilesBeverage Service SuppliesSalad Bar ItemsStorage & TransportFood Storage SuppliesCartsRestaurant ShelvingStorage RacksDinnerware Storage and TransportInsulated Food Carriers and Beverage DispensersInsulated Food Delivery BagsFood Delivery Bag AccessoriesTrucks and DolliesIce Transport Buckets and Mobile Ic
RestaurantSupply.com (restaurantsupply.com) has 108 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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108 approved reviews, newest moderated first
Happy C.
Customer service was terrific. Thanks to Menard and team. 5 stars all the way!!
Audrey S.
They claim to have 90 day returns. When you click the link on their website to the return policy, you get a 504 error so who knows. Between the sales rep and their finance co, they ordered and shipped the wrong equipment. We refused delivery because it was not what we ordered. Company has yet to return the money to the finance company. Several attempts to contact them to rectify the situation have gone unanswered.
Response from RestaurantSupply.comNov 26, 2025
We’re sorry to hear about your experience, but after checking our records, we’re unable to find any order or account under your name. We take feedback seriously and would like to look into this further to ensure we address any real concerns. Could you please contact us directly at [email protected] or (855) 838-1010 with more details (such as an order number or date of purchase)?
WENDY
Support staff is very helpful. They tried to find what I needed and kept me updates on status.
Litzy
Order 2 high chairs for my restaurant and took over a month to get delivered. The order never came but they sent an email as if it was delivered I tried cancelling the order after the expected date passed and they first said they couldn’t until de item arrives. Now after a month I called again and they will refunded but it will take another 3 weeks to get my money back. Very bad experience with them. Not ordering anything again from them!
Response from RestaurantSupply.comOct 31, 2025
Hey Litzy, your order was refunded today — you should see the funds back in your account within 3–4 business days. The delivery issue occurred because the address provided was incomplete, and UPS wasn’t able to locate the destination. We’re very sorry for the inconvenience and appreciate your understanding.
B C.
Professionalism top notch they deliver what is promised
Chad T.
Quick response to my inquiry and questions.
Sou N.
Very trust worthy site to shop at. Great customer service !
LINK L.
Had to return an order not yet filled due to change of plans and Silver on chat was very efficient and helpful. I had tried several times to call in but the wait was extremely long. Silver took care of it immediately on chat - terrific.