Restaurant.comReviews of restaurant.com

Awful doesn't work.. app doesn't work ..what's the point..

Whatever you do don't purchase from this place, it is next to impossible to find a decent restaurant to redeem the money and if you do find one there are so many restrictions it is not funny. I still have credits in my account from 6 years ago that I still have not been able to spend. The App is just about as crappy as the choice's of restaurants. Run away from this site fast and hard don't look back because it keeps getting worse.

Calling multiple times and never an answer...emailing "help" gets nowhere...you just receive a standard automatic response. There is no place else to inquire or report problems..so if you're lucky enough to use your certificates..congrats! Otherwise take the loss like the rest of us suckers.

they were selling certificates in trade on tmz shop. I thought I was buying trade to use in full but I called multiple restaurants to find out it was $5 at a time and one a month! good info to know in advance

Got a small coupon from restaurant.com to try them out. The restaurant said they cut ties with the org "years ago". The only option that was local to swap a coupon with listed on their website said they had never honored their coupons. Glad I was only out a few bucks.

Brewers Fayre, The Old Brickworks (Drighlinton, near Leeds) ruined my 45th Anniversary. I'm a member of their Bonus Club and this pub/restaurant was our go-to place and local restaurant. We've been dining there for many years, and the food and hospitality were always excellent. Not so last night. I had a voucher for 50% off mains, but had not received a code number to show proof. Not having received this code, I rang the pub and the lady who answered, after speaking to the manager, and told me to bring the original email and it would be honoured. I always inform staff that I have a voucher before I order. Good thing I did this last night. The manager told me in no uncertain terms, that he couldn't accept the voucher without a code number. He said he'd never heard of my query and no-one had told him about it. I found out later that there are two managers (at least) so I presume the agreement had been made by one of the other managers. This manager did not inform me that the query could have been with another manager. We've dined there so many times, that the staff know us. It's unlikely we'll ever dine there again. Very very disappointing.

Kafe Neo in Marysville Wa used to be a favorite of mine for many, many years. I had a horrible experience in there the other night with an employee who claimed to be the manager. She was extremely rude and unprofessional. I asked for her first name and she refused to give it. I asked for her bosses name or the owners name. She wouldn’t give that either. I was charged $27 for my to go order. I was upset so I just paid and left. I got home and looked at the receipt that was stapled to my order. She charged me $10 over the amount on my receipt. My bank records show I was charged too much. I have disputed the charge with my bank. This is pending. What ever happened to good customer service? I guess they don’t care if they loose a customer because there is no way I will give them my business again! Not sure any restaurant can afford to loose even one customer right now. The woman who waited on me needs some serious training! I know it is hard to find people to work, but they sure picked a bad one! After some investigating, I was able to get a message to the district manager, but he doesn’t seem to care enough about his customers experience to call me back.

Me and my daughter went for Sunday lunch at the Dylan thomas restaurant in llansamelet Swansea. We both were very disappointed with our meals..we waited 45mins before it arrived and it was just bland tasting ..gravey was like watered down and small piece of beef. Iv eaten much better than this in many other places.. no wonder it was quiet there!!