Greg M.
The people were way to pushy.
The people were way to pushy.

Our MissionIs to ensure that timeshare buyers and sellers on the resale market experience a secure and seamless transfer process. Transferring a timeshare ownership varies by resort in the United States. We'll make sure your transfer gets done right the first time and you can rest assured knowing that all funds are held in our escrow account until all parties involved in your transaction perform as promised.
Resort Closings Inc (resortclosings.com) has 773 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Showing 5 reviews with 2 stars · Clear filters
Greg M.
The people were way to pushy.
cheryl B.
I am pleased that both of my properties have been transferred out of my name however the communication to keep me updated from Resort Closings was very poor. The first communication asking me for documents was immediately followed by an email telling me to ignore the previous email. After one month I emailed Resort Closings and we got the miscommunication cleared up. I knew that this process would take several months so I waited 3 months before contacting RC again. My emails were responded to by the next business day. My frustration is that I initiated all communications. Finally after 9 months and calling the company I originally contracted with, I was told that the second property had been transferred out of my name.
customer
We haven’t even closed our property yet! So far, communications have been confusing and lacking. I have received the wrong forms on a couple occasions and the explanations have been inadequate. Can someone please tell me if our property has been officially transferred and if not what is the status? It also seems like the coordination between lone star and resort closing is nonexistent. Not worth the fees we paid.
Response from Resort Closings IncNov 27, 2017
Hello, The closings agent emailed you the confirmation of transfer on November 11, 2017. I apologize that you feel like the communication from our office was lacking. We do offer the convenience of logging into our website, so you can track your transfer. Once We receive a transfer, we do our best to make sure that it is completed in the 8-12 week time frame. Please feel free to contact me directly. Thank you, Kelly Monson
Susan
It's hard to say whether the review would be better if they would've started the process when they were supposed to, but they waited an entire year to start the process and then tried to have us pay the maintenance fees. It took a while, but they finally realized it was their fault not ours and they took care of all the fees and finally got it done. We're just glad to be done with it
Ronald and P.
While my wife and I were glad to get out from under our timeshare with Resort Closings, we had a difficult time with the company. Specifically, we were never contacted by anyone with Resort Closings regarding the status of our case. We had to initiate all communications and felt out of the loop throughout most of the process.
Response from Resort Closings IncJun 12, 2017
Hi, we made several phone calls to you throughout the transfer process, mostly during the month of November to collect information on your title. Your title was then confirmed as transferred out of your name in Dec. We give all our customers log in credentials so they have the ability to check to the status of their account at any time, online. We're happy you were able to get rid of your unwanted timeshare.