Resort Advisory GroupReviews of resortag.com

As many have said, we paid about $8,000 to this organization to get us out of a timeshare. The process was supposed to take about 12 months. We stopped paying the monthly fees as directed and paid for the credit protection. We would get monthly emails from credit protection saying they disputed the timeshare attempt to put a derogatory remark on our credit. About 8 months after signing up with this organization, we got a letter from the timeshare saying they would let us out of the contract if we forfeit the 'property.' We signed, got it notarized, and we were done. Here's the problem: RAG continued to email and call me, saying they were [still] working on it. I didn't mention to them that we were out of it. That was 2 years ago, and to this day, they are still emailing me with that same message. If they were the ones that had anything to do with getting us out of the contract, wouldn't they know that? They scammed us out of $8,000, and because they are not accredited with the BBB (surprise, surprise), there is no recourse to get our money back. All I can do is warn others - DON'T TRUST OR GET INVOLVED WITH RAG. For any of these so-called timeshare exit companies, do your homework, particularly research if they are a part of the BBB. I wish I had before my $8,000 mistake, but I depended on the positive reviews - which may not even be real.

I signed up with Resort Advisory Group in the winter of 2021. They told me that while they couldn't guarantee that they could help me exit my timeshare they could tell me that they hadn't run into a time share that they were not able to help their customer exit. They also said it would be approx a one year process. The did almost nothing. They are almost impossible to get ahold of and they have you pay a law firm to write a "formal demand letter"....which doesn't mean diddly squat. They also have you sign up with Smart Credit to send monthly challenges about the negative hits to your credit once you stop paying the timeshare company. This was the ONLY thing that was helpful. Both TransUnion and Experian removed the dings to my credit. Equifax however WILL NOT remove the dings to your credit report until 5 years has passed so sending a monthly letter to them won't do you any good at all.

Ruined my credit, refused refund. Definitely a scam. Suggested I stop paying my timeshare payments, and that their partnered US Credit Bureau company would fix any dings. Gave them 2.5 years to fix and never did, and It's Credit Bureau said that's not what they said but why else for I pay $600 for the useless repair service.

They came to our house and told us that it would take no longer than 18 months. It’s now 2.5 years later and we still get monthly bills from Wyndham and they continue to ding our credit as it just happened again a couple days ago. They finally sent a certified letter to Wyndham from the lawyer about a month ago. Yet still haven’t heard anything I’m constantly calling as the communication from RAG is horrible. I’ve heard all kinds of excuses from them as well. This experience has been a nightmare

In 2020, I paid Resort Advisory Group aap 8,000.00 to cancel my timeshare with Diamond Resorts. For the next two year, RAG had no action, but plenty of excuses including COVID, lac of staff, etc. Finally, in 2022, I received a letter from RAG stating Diamond had cancelled my contract. Guess what. Diamond says they have no such agreement.RAG says I will get a cancellation agreement. To this day Nothing from RAG or Diamond, and still pay very month for Diamond not to dump my credit. I still call RAG, but have received a return call yet. Last calltoRAG was 4/8/24. I do not recommend using Resort Advisory Group

I had to give them a star to be able to write in the space. They take your money mess up your credit score because they promise they will take care of you. They all lie, if you get caught up in the moment with the lies from timeshares you are better off trying to offload it yourself. It has been almost two years and I am worse off now than when it began! Stay away from RAG crooks without guns

Resort Advisory Group is a rip off. I entrusted them to help me cancel my timeshare. All they did along with the so called attorney they have on payroll was to wait for the timeshare company to contact me. They never advocated on my behalf to cancel my timeshare. After 2 to 3 years after the timeshare was foreclosed on by the company they send me saying my timeshare has been canceled. Little did I know it wasn't canceled it was foreclosed on and was reported as such on my credit report. They are a scam and rip off. Beware.

This company is as bad as the timeshares. Save your time and money. Get a real lawyer on your own or just wait until the timeshare is ready to settle. Thats what they do and wont get u the best deal.