Finn M.
Scammers
Me being your average young teen that loves sneakers I like to keep my activewear and outdoor sneakers clean. Well I saw their videos on YouTube and had a couple OK reviews from some mutual‘s. So I ordered the $35 essential shoe cleaning kit. It came in and I had a pair of Adidas human race sky blue sneakers. They had a little bit of mud on them from walking into a Halloween school dance because I stepped in a puddle. After the dance I went home and try to clean them with the Reshoevn8r. He ended up just moving the mud from one spot of the sneaker to the entire sneaker and ended up staining in it. So that was a pair of sneakers that costed me $600 ruined because of the cleaner. It also discolored the ultra boost and the soles. They went from white to orange-ish. I also had a pair of KD13s for basketball. They had a little bit of dust in mud on them from a dusty court and a rainy walk in. The next day I cleaned them and it did not do a thing. It just wash the mud around the sneaker like it did on the human races. I felt as if I may have received a bad batch of cleaner. I reached out on their customer service and got a response in two days. I told them that The cleaner ruined two of my sneakers. They responded by saying that it was not their fault and my fault but they are sorry that I had an issue. I responded by saying I followed your instructions on how to clean the correct material and that’s what I did. They said that I must have not because their materials to cleaner ratios always work. Then when I finally told them that if they did not help me out that I would take matters to another level. After two weeks of beating around the bush and them trying to cover up the scheme they finally told me that they would send me a free sneaker laundry bag if I purchase their $100 kit. This was completely unacceptable seeing that they wanted me to buy more of their cheap not well thought out product just so I could receive a $20 sneaker bag. Will never deal with this terrible product and terrible company ever again. I now use Crep instead as it is very concentrated with cleaner. Please stay away from reshoevn8r.