ReservationKeyReviews of reservationkey.com

Overall: We love it! If you have a handful of units and are still using spreadsheets to keep track of reservation data, do yourself a favour and sign up for RK. Easy set up, and helps owners provides a higher level of service to their guests. Definitely worth the investment. We started using it when we had 3 units. With RK, we were able to scape our operation to 22 units. Pros: -That the designers truly cared. They were active in the User Forum. We could suggest ideas and see them be implemented. -The price point made it a simple decision to to sign up even when we had just a few units. The time saved by using RK more than paid for the Monthly Fee. It was a great return on investment. -We love the AutoEmails, Yield Management Settings, being able to easily take reservations online, the Mobile Version (made taking reservations from a beach chair VERY easy). Cons: -It doesn't push our listing content to Online Travel Agents. We just update those manually. -The Property Listings have just a TextBox to describe the property. It would be nice to have some standard fields like "# of Bedrooms" or "Square Footage" so that the information could be displayed more consistently.

I can Truly say Reservation Key is what I was looking for and has been the answer for my business. All my Bookings are done thru it and it saves me one full time employee. Thank you for creating this great Reservation Manager for us Reservation Key!! Borys Knysh.

I am so thankful that I finally found Reservation Key. I had spent so much time going through trials with other companies products. The customer service has been Fantastic (Bradlee)! I highly recommend this product to anyone that asks about my online booking system. This system has saved me so much time and it was so easy to set up and start using. My customers love the ease of use, which was my main priority. It is affordable for a small business like mine!! I am so thankful!

I love Reservation Key. John and his team respond quickly when I forget how to do things. They've expertly solved several problems I had in switching methods of payment processing just recently. I'm impressed with the number of reports available and I use several daily. One of the characteristics I love about a person is willingness to grow and change. Reservation Key has new features coming out all the time. The latest is the ability for a guest to cancel their registration online. I'm trying that one out right away! Awesome for our small bed and breakfast and RV park. I'm a fan!

Very effective tool.

I have used Reservation Key for about 7 years. I like it as it is perfect for a small business like ours. Also, if I have ever had a problem I have received a pretty quick response on how to rectify it. Thanks, I'm glad that I found you.

This is an absolutely wonderful reservation program. I can book and check reservations from anywhere in the world. The price is extremely reasonable. I can set up automatic emails based on payment, arrival time and date, after visit emails and just anything I want. The program prevents double booking. I can link it to VRBO and Airbnb so I don't double book. There are lots of different reports that I can generate so I know how I am doing. I can also export all my reservations as a backup and use the results in Excel or other spreadsheet. I had several other reservation programs before discovering this one, and this one is far superior to anything else I have used. I recommend it for anyone in the hospitality business!

I'm a big fan. It has a lot of layers and capabilities, and is very "visual" which I love. There are small things I'd like to tweak, but I could say that about any program. Their customer service is very good--fast and mostly efficient.