FazerCards ResellerReviews of reseller.fazercards.com

I’ve had a very disappointing experience with this service. It has now been 4 days, and my issue is still unresolved. What makes the situation worse is the lack of communication and the long response times from the support team. This delay has directly affected my business and caused problems with my customer, who has requested a refund because of the unresolved issue. As a business owner, I rely on suppliers to provide timely service and professional support, but this experience has been extremely frustrating. I understand that problems can happen, but leaving customers waiting for days without a clear update or solution is unacceptable. I hope the company takes this feedback seriously and improves its response times and customer support.

The site is excellent, but it is very problematic for me and my clients that so many orders get stuck in "processing" status. I requested a refund and placed the order again, yet it still remained in processing for over a day. I suggest issuing an immediate refund if the order cannot be fulfilled, rather than leaving it in processing—which wastes time. Please improve the system so that all orders go through instantly, without keeping the customer waiting.