Reputation DefenderReviews of reputationdefender.com

They keep flagging my review so that you guys won’t see it! I’ll keep uploading it for the people to see my honest review! Working with this company was a WASTE OF MY MONEY, The quality of service was way less than I expected. What gained my trust was “Nortons” Reputation. If it wasn’t for that I wouldn’t have paid this much for the service. Best believe I paid big bucks for the bare minimum, literally. They charged 10 times more than the average company and what I got was not better than the average company! They sold me on the idea of having an account manager who communicates with me along the way lol their “account manager” Jay Jones was so half ass almost as if he couldnt be bothered with his job as well as the sales representatives AJ, from what I got he cared about making the sale that’s about it. I paid for the service around November 30 and asked for a refund as soon as I realized this was A MISTAKE. It’s February 11 and to this day I haven’t received a single penny. They called a few times and gave me the run around. Last time they called and said they will have the manager contact me to this day a manager didn’t call. I would NOT recommend working with these people! I GOT NO REFUND! Their favorite thing to say is “we’re a big company that’s publicly traded” but every big company I know is quick to refund dissatisfied customers. I should have gone with one of the “small” companies, at least I would have gotten my money’s worth or a refund if I’m not pleased with their service or lose a small amount of money if they refuse to refund. **** They just replied to my review (more than 1 month later): I'll be sure to let you guys know if they actually issue a refund or if the comment is just a cover to make them look good.

so i did a search on myself, results come back with anything but me and they say I failed! as an IT expert I find this to be another Norton piece of trash just like their identity protection. what a scam

Not that it'll matter, as they'll probably suppress this review, but this company is a huge scam! They are quick to take your payment but slow as all heck to refund you after they lied to you and promised service. Stay away. Already reported them to BBB and FBI.

I understand that it can take time to get results with a project like this. But what I didn't expect, was that the content and assets created would actually harm my reputation more than it helped in the meantime. Reputation Defender created a new website full of obscure, purely SEO type content which did nothing to explain who I was. Rather than just promoting my existing website. They didn't even discuss that strategy with me. They simply went ahead and registered a whole new domain and built a weird website to rank at the top of my search term. The social media posts created were minimal in number, generic in content and did next to nothing to build my brand. When I raised issues with them, very little was done. And promises were made to take immediate action that weren't delivered on time. So bad and harmful were the assets they created for my business, that I actually had to insist on them being taken offline. A few hours of basic work on my own over a couple of days netted far better results, far more quickly than several months of working with them. The account management was almost non-existent. With only one brief meeting at the beginning. And only an occasional email, several weeks apart. Content was occasionally sent over for approval. But without any context for it's use. Leading to a raft of low-quality placements. I would strongly advise investing your money elsewhere. Or simply spend one afternoon doing it yourself.

Saw their tv ad and went to their web site for the free scan …you have to input your phone number along with email so they can call you incessantly… Then…their scan MIRACULOUSLY SPINS FOR EVER …and NEVER ACTUALLY GIVES YOU A FREE SCAN Total SCAM to get you in a monthly subscription services… just put in Google alert put your name and email and type in anything and everything and anything that happens on the Internet you will have an immediate email good or bad and guess what ITS FREE

Complete scam. I hired Reputation Defender to help with search results in 03/22. It is now 12/2023 and there has been 0 movement in my search. I have addressed my frustrations MANY times only to be told they need more time. Originally when I signed with them I was told 6 months, then 12, and now it’s been radio silent for months. One of the sales persons responses to my request for cancellation and refund to me was - “ Doesn't really matter to me as I make 90% income hourly and 10% on referrals. Your contact means we'll only host your sites for a year, not that results will be achieved in a year. Signing the contact means you actually read it” and follows up with - “ *I mean us refunding you doesn't matter to me ” and that’s just the begging. Completely disrespectful, and complete disregard for my account. If it doesn’t matter, than why am I still being dragged through the mud? I have multiple messages being talked down to, and even the email from the very begging when I was told this would take 6 months, maximum a year, and here are are almost at 2 years. I have messages dating back to as early as June 2022 expressing my concerns on how this isn’t working and wanting to cancel instead of waisting more time and resources. I was yet again, encouraged to wait. I have never asked for a “100% success”. I am understanding on how complex this process can be. However, when I’m 6 months in and seeing this isn’t going to work and have been asking for my account to be cancelled and refunded for over a year I’ve been more than patient.

It didn’t find me very disappointed not useful at all.

Dealt with some guy called stuart. Very rude