Janice Ridgeway- D.
Scam, stay away don't order
Ordered through Easyfrot website but the company name on my CC statement is "reposaltrust". Their customer service kept stringing me along saying 'be patient your parcel is on the way'. I kept getting tracking updates saying parcel is in sorting center, parcel is in inspection, parcel departed, parcel received in destination country, parcel in customs...the tracking updates went on and on for over 30 days. Finally I disputed the charge with my CC company and wouldn't you know the next day they send me an email saying saying a refund will be issued and 'yes you placed this order but we see it didn't ship" If it didn't ship, why would they continue to send me tracking updates. Well I'll tell you why, it's a scam company; they took my money and never shipped my order.
Response from ReposaltrustSep 19, 2024
Dear Valued Customer, We are sorry for the inconvenience. Please send us your order information at [email protected], and we will work to resolve it right away. Elizabeth, Senior Director of Customer Support, www.reposaltrust.com



