Kristina
SCAM site!!!
SCAM site!!!! Below are my email correspondence. Apparently they will have an AI generated response to my review calling me a competitor but I’ve brought receipts! My child spent $248.99 on a replica Zelda sword. Hoping to help others not make the same mistake . Me 6/28-Good afternoon, We ordered a sword for you guys 6/4/24 and we haven’t received any information about it yet. Last I saw it was pending. I have tried to login to the account we made and it will not let me. It also won’t let me change my password. The payment has cleared from my account. Please let me know what I need to do. Thank you, Kristina Them 6/29-Thanks for your email. Yes we do have received your order of gilded sword. But that item is out of stock that's why we were unable to proceed your order. We are hoping to get this item in stock by next month. So, please let us know would you like to wait or refund? Me 6/29-Thank you for getting back with me. We can wait. 7/21- Received an email saying they have finished processing my order. Order number 413861. Being shipped through DHL with no tracking information. Me 8/1-I wanted to reach out again regarding our order. I see that it has been completed and I am assuming that means it’s been shipped. If so is there anyway to get any information regarding date shipped and tracking number? Thank you, Kristina Them 8/2-I am really sorry to inform you that your order can not be processed. Actually, our payment processor has been hacked recently and whole amount of last two months has been stolen. So, we are emailing our customers to call their bank to open dispute. So, we request you also that kindly call your bank and open a dispute. So, that you can get your money back. I am really sorry for the inconvenience caused to you. Me 8/2 -I’m sorry that happened but you guys didn’t email me. I reached out to you. I need more information. Can you forward me the email what you have been sending your other customers or call with more information? I’m sure you have a case number or other information through your bank as well.



