Carol B.
Disappointed
I’m writing this on behalf of my sister, who doesn't have social media: I ordered a number of sets of dishes to my vacation home in Maui. Unfortunately, my husband and I couldn't return to the island for over a year, due to his liver transplant. The dishes arrived soon after we left. I have just unpacked them. There is a chip out of one of the bowls. They have a 30 day replacement policy. I understand that, but the bowl is new, with labels still affixed. I feel that there are extenuating circumstances at to why I couldn't inspect the bowl within the 30 days. However, I am stuck with the bowl, according to the representative I spoke with.