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Replacement Lens Express Reviews | Read Customer Reviews of replacementlensexpress.com

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Health & Medical
Vision & Hearing
Replacement Lens Express

RL

Replacement Lens ExpressReviews of replacementlensexpress.com

4.6571 reviews
Vision & Hearing

RLReplacement Lens Express4.6

Reviews571 About Contact

Overall score

4.6 out of 5

Excellent

Average of 571 reviews

Distribution

5★83%
4★5%
3★2%
2★2%
1★7%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

replacementlensexpress.com
[email protected]

About Replacement Lens Express

As global citizens, we strive to offer fair prices to the market, understanding that the prices in optometric practices and other retail facilities are often unreasonably high. Replacement Lens Express is committed to providing its customers with the fastest, highest quality lens replacement service on the web.Our optometric lab has been excelling in the industry for over 70 years. It is our commitment to selection, quality and customer service which have helped us to last in this competitive market for so long.Our online ordering system is quick and easy to use, however, we believe that talking to a real person at any time should always be an option. That's why our service personnel are some of the best in the industry, helping customers understand their lens needs in real-time.Explore Replacement Lens Express NOW to learn why so many of our customers are thrilled with their new lenses!

Replacement Lens Express (replacementlensexpress.com) has 571 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: replacementlensexpress.com
Website: replacementlensexpress.com
Category: Vision & Hearing
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 62% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Replacement Lens Express reviews

Showing 476 reviews with 5 stars · Clear filters

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SallyG
Aug 28, 2025
I found exactly the frames
I found exactly the frames, for my new prescription sunglasses, that I wanted! I used the online ordering process and my new frames arrived in a timely fashion and my lenses are currently being made. I had not found any frames I wanted and you had exactly what I was looking for. Your service was a smooth process. I am very happy. SallyG
Response from Replacement Lens ExpressAug 29, 2025
Hello Sally, Thank you for taking the time to review your recent order with RLE. I am happy to hear that you found our service easy, fast and reliable. I am trilled to hear that you love your frame . I look forward to seeing you again soon. I hope you have a wonderful holiday weekend! Kind Regards, Jennifer
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Ook J.
Aug 18, 2025
Excellent fast service with perfect…
Excellent fast service with perfect craftsmanship.
Response from Replacement Lens ExpressAug 18, 2025
HI OOK Jai, Thank you for taking the time to review your recent order with RLE. I am happy to hear that you found our service fast and reliable. I am trilled to hear that you love your new prescription lenses. I look forward to seeing you again soon. Kind Regards, Jennifer
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I E.
Aug 11, 2025
Superior service and technical…
Superior service and technical competence. RLE received a 3rd party frame and worked with me to make the process smooth and the results dead right.
Response from Replacement Lens ExpressAug 11, 2025
Hello I Ekhaus Thank you for taking the time to leave us such a wonderful review. I am thrilled to hear that you found our service easy to use and that you love your new lenses. I look forward to seeing you again soon. I hope that you have a wonderful summer. Sincerely, Jennifer
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joseph W.
Jul 23, 2025
Good.job very nice
Good.job very nice
Response from Replacement Lens ExpressJul 23, 2025
Hi Joseph, Thank you for taking the time to leave us such a wonderful review. I am thrilled to hear that you love your new lenses. I appreciate that you chose RLE for your replacement prescription lenses. I hope you have a wonderful summer and look forward to seeing you again soon. Sincerely, Jennifer
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Janet G.
Jul 14, 2025
Excellent customer service
Excellent customer service. It did take longer to receive my frames as they had to order them so they weren’t in stock at their facility. Otherwise I’m very pleased with my purchase and received exactly what I needed.
Response from Replacement Lens ExpressJul 14, 2025
Hello Janet Thank you for taking the time to leave us such a wonderful review. I am thrilled to hear that you love your new frame I appreciate your patience with the longer than normal wait time for your frame to be delivered to you. I look forward to seeing you again and hope that you have a wonderful summer. Sincerely, Jennifer
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Kat
Jul 7, 2025
EXCELLENT SERVICE…
I ordered my frames and I was kept informed of the progress. It was very fast from order to receiving. This is the second time I have ordered frames from Replacement Lens.
Response from Replacement Lens ExpressJul 8, 2025
Hi Kat Thank you for taking the time to leave us such a wonderful review. I am thrilled to hear that you love your frame. I appreciate that you continue to choose RLE for your eyeglass frame. I look forward to seeing you again soon and hope that you have a wonderful summer. Sincerely, Jennifer
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Renee W.
Jul 5, 2025
Excellent Company!
Excellent company!! Quality lenses and quality Customer Service..ALWAYS! I have had many replacement lenses done by RLE through the years, and I am always pleased. If ever there is a problem, they work with you. Communication is the key if you have never ordered lenses online before. I have ordered for 20 or more years. I had a problem with only one company before finding RLE. But after finding RLE, they have been my go-to company because Jennifer REALLY is eager to please and help with ANY question! I always order several pairs at a time, due to cost savings and not buying new frames. Their email communication is great and glasses come back quickly.
Response from Replacement Lens ExpressJul 8, 2025
Hi Renee, Thank you for taking the time to leave us such a wonderful review. I am thrilled to hear that you love your new lenses. I appreciate that you continue to choose RLE for your prescription eyeglass lenses. It was such a pleasure to work with you again and I look forward to seeing you again soon. Sincerely, Jennifer
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Amr A.
Jul 5, 2025
Outstanding Lens Replacement Service
I couldn’t be happier with my experience! From start to finish, the process was seamless and professional. The team explained everything clearly, and the replacement was done quickly without compromising on quality. My vision is now crystal clear, and the difference is truly life-changing. Excellent customer service, skilled professionals, and great value for money. Highly recommended to anyone considering lens replacement!
Response from Replacement Lens ExpressJul 8, 2025
Hi Amr, Thank you for taking the time to leave us such a through and wonderful review. I am thrilled to hear that you love your new lenses. I appreciate It was such a pleasure to work with you. I hope you have a wonderful summer and look forward to seeing you again soon. Sincerely, Jennifer
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