RepairmanualsReviews of repairmanuals.co

Order repair manual...was told i would have the link in 30 minutes via email. 12 hours later still no link..contacted Repair manuals with my concern. I was told the link was sent and would send again. I asked for a refund since the product was not delivered as the email sated it was. Was told it was sent again and nothing received in email, spam or junk. Contacted CC to dispute the charge. told "customer service" this and was told I was not going to receive a refund, that I was in trouble now and that i was a "b@$tard" for reaching out to my CC. the disclaimer they have on emails states you can not copy or that share the email chain which is very odd...now I understand why they add that line...trying to scare people not to reach out for help. save you money and shop elsewhere

Item (scanner) not as advertised, did not work. Very rude customer service! Offered to let me keep the unit (that didn’t work as advertised) and HALF my purchase price. WOULD NOT RECOMMEND THIS COMPANY. Should have read reviews first. My mistake. Trying to recover my money via PayPal.

Warning... avoid this company at all costs. They sell cheap over prized products, and their customer service representatives are condescending and rude. We requested a refund 4 months ago and we have yet to see anything. Stay away!!

They never gave me the instant access. There is no place to request a refund. I purchased nothing for 30 dollars. Paid with my card and can not receive refund. I tried to trigger someones reply and nothing...

I purchased this product in haste while fixing my motorcycle, Because of the price and picture I believed i was getting a hard copy of the book, I understand that this is my ignorance and not there fault, however the email i received asking asking them if there was a delivery problem was as followed. "Hi Kris, There is no issue, I am not sure why you are expecting it to be delivered. These are digital manuals and this is quite clear on the website and the product page from which you purchased. In fact I am unaware of any of our thousands of customers making this mistake, but hey there is a first time for everything. Here is the link again to your manual: RETRIEVE HERE Enjoy and happy repairs and servicing! Thank you!" This is completely unprofessional, unwarranted and unnecessary. I will NEVER purchase from them again. After returning the Email stating that this was very Rude, they returned with the following Email. "Hi Kris, I do apologize if it came off rude, that was not the intention. I reread and it does seem a bit rude without hearing the tone. THanks for pointing it out and we will learn from that for future dealings. Aain really sorry about that and as a gesture of gratitude, how would you like a cover for your bike at 50% off? Let us know if so, it means you get it for a mere $20, which is very cheap. Thank you" An attempt to selling me another product! as a " we are sorry" honestly this is distasteful. Please if you are able to do business elsewhere I highly encourage you to do so.

Manual did not deliver claims on website. Lacked most essential and expected information. Key is to follow their terms of business so you don’t fall outside refund time. Getting the refund was challenging but since I used PayPal I just had to wait for my $29.99