rentomojo.comReviews of rentomojo.com

Am a highly distressed customer who has been lied to by your company twice. I have recently rented multiple products and surprisingly three of them were faulty. I have only raised service requests for 2 products as the third one was manageable. Situation 1 - The RO that I have rented has water leakage from 2 different places. A technician was supposed to come yesterday. I was sent a what's app notification that I was tried to be contacted but was not available. The funny part is there another rentomojo tecnician in my property to repair the faulty washing machine and both the technicians spoke to each other from my phone. How is it possible that I was available for one technician but not available for the other one. Situation 2 - The ac was supposed to be installed today and same thing happened. I received a what's app notification that they tried to contact me but I was not available. I was actually having lunch with my friends in my room. I have call recordings and screenshots as proofs and will be taking it up for sure.

I had to give 1 star because I can't give in MINUS. They have opened this company just to torture people in all ways. Be it installation, services, customer help desk- everything from start to end is torture. Live without appliances but DO NOT TAKE THIER SEEVICES unless you've enough patience, waste money or free time coz they gonna take them all.

Pathetic experience with this company. From rude behaviour of delivery partners to incompetent carpenters to defected products, everything was bad. The customer care is not at all available to address concerns. You might have to spend a couple of bucks more in other furniture rental sites, it would be better than this. Buying the product is better than going through this experience.

Rentomojo will show x amount in the app and charge you with x+y amount during invoicing. They are not transparent and their customer service is also rude. They are inflated my invoice and now they say you agreed on this. They are not even ready to accept that they had not shared the correct amount earlier.

Pathetic KYC system . Took the money first and kyc did not happen . On contacting the agent again and again he told us to cancel it . Refund has not yet come said it will come in 7 - & days . He ordered from another mail , took the payment too saying 2-3 days me delivery ho jayega just to get his own commission then put the delivery for 31st that’s almost 5 days . He mislead us . We wanted delivery by 29 th anyhow . Else would have ordered elsewhere. Now the condition is that we are waiting for the refund and have not got the fridge too ! Twice payment without getting anything in hand .

If I could give -5 stars I would. Still awaiting delivery. Avoid!

Their KYC process is stricter than getting a loan for no reason, and what's even more interesting are their dumb KYC personnel. Even after submitting all details, they called me twice every day, because they were reading the text wrong. Avoid Rentomojo at all costs, they mention you will get the product in 2-3 days, but their KYC takes a week.

Very poor customer service. No one to help and not accessible