rentomojo.comReviews of rentomojo.com

If I had an option to rate as 0.01 I would have done that. I have not dealt with a vendor worse than this. I booked a rental bed queen size through their web site based on the availability shown. They took the money in a jiffy and did KYC. Then after a day called to tell me that the product is not available and they said web site don’t usually have the correct info 😀 which is funny because it is their company web site through which they want you to book. Then they gave me three options as alternate. Note that they have my money and then they gave me option where two of them were metal based bed which I didn’t want in the first place then only other one they offered was called aurora low queen bed. They said they will deliver the next day and made me wait all day. In the evening finally they called and said their delivery vehicle broke down and wanted me to be available next day which is a Sunday. Disrespect and no value for customer time as they gave a ridiculous excuse. When delivered that bed was like 5 inches in height and 6 feet long which is not a standard queen size. Look up a standard queen anywhere and you will see that it is not 6 feet long. What they delivered does not fit my mattress and the delivery guys refused to take the bed back and now customer service is telling us that is their queen bed size. My mother is 78 years old and it is very difficult for her to get onto this bed since the height is like 5 inches almost like on the floor. I will never want to rent anything from this place and I would caution anyone in their right senses who value their money against renting from this place who does business unethically.

My experience with Rentomojo has been nothing short of frustrating. I rented a cooler that had virtually no cooling and was excessively noisy. After raising a complaint, the product was replaced, only for the replacement unit to have the exact same issues. What disappointed me most was not the faulty product, but the complete lack of ownership in resolving the issue. Despite multiple calls, follow-ups, and assurances from various representatives, no effective solution was provided. As a dissatisfied customer, I simply requested an early closure of the rental agreement, but the team was more focused on enforcing their policies than addressing a genuine customer concern. A company can have product issues, but how it handles customer complaints defines its credibility. Unfortunately, Rentomojo failed on both fronts. I invested my time, patience, and trust into this service, only to be left disappointed and unheard. Would not recommend based on my experience. #Rentomojo #CustomerExperience #PoorService #ConsumerRights #CustomerReview

Worst company, pathetic service , fraudsters , 0 knowledge about sales and service. Geetansh and team lacks basic etiquette and business knowledge. Never recommended to anyone.

Third-class fraud service. At the time of booking, the advertisement was live and the payment was successfully processed. After waiting more than 24 hours without any update, I contacted customer support. After a long wait, the support agent informed me that the product was actually out of stock and that delivery would take a minimum of 10 days. What's worse is that the advertisement is still live and accepting orders despite the item being unavailable. This feels like a money-looting practice—take the customer's payment first and make them wait later, regardless of product availability. Extremely disappointed with the service and the lack of transparency. I would strongly advise others to think twice before renting from Rentomojo. Worst service experience ever.

Such a bad customer service and usless representative! My closure date was 4th June! which was confirmed by agent and driver and in last moment the driver denied pickup. and there was no Help. Without consent they rescheduled for 7th June. I already moved our from house on 4th since last day was that. I raised multiple request over call, chat and emails but there was no response. I have never dealt with such pathetic service. No Accountability No assurance and No Support! Worst! I would request never to use their service

Faulty machines are installed. No service available. Geetesh Bamania the founder owner is taking us and consumer courts for a ride may be. Pathetic team and pathetic customer service.

Worst rental experience I’ve had. Poor product quality, delayed service, unresponsive support, and unexpected charges. The entire process was frustrating and badly managed. Definitely not worth the money.

Absolutely horrible experience with Rentomojo. Their uninstall service was careless, unprofessional, and damaging. While uninstalling our AC, their staff took away the extra drainage pipe and extra wire that were originally bought and installed by us — basically stealing our belongings. On top of that, their technicians handled the uninstall so badly that they broke multiple plants in our balcony while removing a simple AC unit. No care, no accountability, nothing. The whole experience felt shady and frustrating. Poor service, careless staff, and zero respect for customer property. Would never recommend Rentomojo to anyone.