jm
I want to love but…
I want to love it i want to like it but customer service is nonexistent. i rent out 2 mud mixers and have specific questions and there is no number or email to call. ill try here. 1. when customer does not click the check out button on the app, or the check in equipment. do i still get paid? ( today customer returned my equipment that he rented for 5 days, he never clicked on the check in or check out, I checked in and checked out the equipment via the app) 2) if customer rented for 4 days and wants to extend the rental to 7 days, does he pay the 7 day rental fee or is it multiplied one day rental x 7 days? also does he have to return the equipment to add the additional 3 days or can he somehow extend it from the app? 3) if someone rents for one day is that 24 hrs or that day? will he get charged extra if he keeps it longer like 26 hrs or 27 hrs? 4) does someone have to be there to physically check in and check out equipment (im trying to make it as seamless a possible) 5) i want to charge a $150 cleaning fee if equipment is brought back with harden concrete on it. how do i do that? 6) how do i see my review, or rating how do i review customers or see their rating? those are just some of the questions, have more.