Crystal P.
How is this place allowed to continue…
How is this place allowed to continue staying in business? Rent Plus aka rent dynamics has been an extremely frustrating and disappointing experience. They are an absolute scam. I did not knowingly sign up for this service and was completely unaware I was being enrolled and charged until months later. By the time I realized what was happening, I had already been paying the additional $10 per month for quite some time. This service was tied to my apartment lease paperwork, but it was never clearly explained to me. I do not recall authorizing these charges, and I certainly did not understand that I would be automatically billed every month. Discovering months later that I had been paying for something without fully knowing about it is incredibly concerning. Since moving in June 2025, not one of my on-time rent payments has been reported to the credit bureaus. I consistently pay my rent in full, and often a month ahead, yet there has been no reflection of this on my credit report. So what exactly have I been paying for? Attempts to contact the company have gone nowhere. Phone calls are not answered, emails are not returned, and opting out has been unnecessarily difficult. I was told I would receive a full refund, but that has not happened. The lack of transparency, poor communication, and continued billing without delivering the promised benefit have left me feeling taken advantage of. I strongly urge others to carefully review their lease documents and monthly statements. I am still demanding a full refund and proper resolution.