rentberry.comRentberry is the all-in-one home ecosystem that offers a fully digital and contact-free rental experience for both tenants and landlords. Users of the platform can enjoy a safer, faster, and easier rental process.
rentberry.com (rentberry.com) has 63 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Claim this listing63 approved reviews, newest moderated first
Tyrone
I received a report very quickly and the process was fairly straightforward. I would definitely recommend it to others as well, the company delivers comprehensive and accurate results for both credit and background check.
Response from rentberry.comApr 10, 2023
Hi Tyrone, We really appreciate you taking the time to give us this review. Your feedback means a lot!
Ryan B.
It took me not more than 3 minutes to get a full background check on my renter. A report had all the info I needed, good value for money! Plus, I appreciate that it's free for property managers, so you don't have to collect an application fee from apartment seekers to run a screening.
Response from rentberry.comMar 1, 2023
Hi Ryan, We're delighted to know you are happy with our services – thank you for sharing your experience with us.
David H.
Everything was ok. I did not need much information to run a screening on a tenant and it was ready in a few minutes.
Response from rentberry.comFeb 7, 2023
Hi David, Thanks a lot, we appreciate your feedback!
Pavan
I did not have a good experience. I did not get any screening report after my tenant paid for it and no response when they tried contacting the customer support. I tried the chat option and was waiting all day and nobody responded. Only one of my tenants tried this and because of this failure I asked the other tenant to not do RentBerry anymore.
Response from rentberry.comJan 19, 2023
Hi Pavan, Thanks for your review. It’s very helpful to read your feedback. We are sorry to hear you did not have a good experience with us. Our customer support department has already been in touch by email with an update about this issue. We’ll be looking forward to your reply. Thanks again!
Nikki G.
Inconclusive results. Would like a refund
Response from rentberry.comJan 19, 2023
Hi Nikki, Thanks for adding up your review. Looks like the credit reporting agency could not find any data based on the details you entered. Our customer support team has already reached out and issued the refund. If you have any questions, we are happy to help. Have a great day!
Chuck
User unfriendly
Response from rentberry.comDec 19, 2022
Hello Chuck, Thank you for your feedback. Please contact us at [email protected] so we can get more details on your issue. We are always here to help our customers.
Alipio F.
This company is a complete scam.
Response from rentberry.comApr 7, 2022
Hello Alipio, I'm sorry that you're not satisfied with our services. Please email us at [email protected], and we will help you solve your issue. You can also use our internal chat for logged-in users.
