Chuck
I purchased a Nemo drill and it arrived…
I purchased a Nemo drill and it arrived within 2 days which was awesome. I also ordered a set of brushes for the drill that did not arrive. I called customer service (someone picked up right away without pushing 20 button) and spoke with a guy that apologized and had them expedited to me right away. No drama, no dragging their heels and made me feel valued. My experience was pleasant which is unusual these days.
Response from Rental Tools OnlineApr 11, 2023
Chuck, We really appreciate you giving us your business and the chance to correct our mistake. Thank you for taking the time to share your honest feedback about your experience with our company. Let us know if you ever have any questions or need anything for your new Nemo.


