Renegade ClassicsReviews of renegadeclassics.com

Kevin cooper was extremely helpful with our issue of misplaced/lost package. And went out of his way to see that we get a replacement. Thanks for outstanding customer service!

This company has an impressive selection of some very nice motorcycle accessories. Their website is easy to navigate and find what you're looking for. However, they employ a pricing policy that highly deceptive, and frankly dishonest. Upon signing up, they offer a special "discount off" percentage on the first order (if you agree to email and text ads), and their emails will often offer discounts, or sales with percentages off. Yet, when you attempt to apply these codes at checkout, you get a "Code cannot be used" error. In email response from them, they say discounts cannot be used on items with sale prices. However, most items I looked at, (helmets, gloves) were all showing a "discounted" price. So far, those discounted prices seem to be the regular price, as they've not changed in two months. If they list an item at 10% discounted price, you cannot use an offered 20%, 45%, etc. code, making the advertised "discount" code completely useless. Also, at checkout, there's a charge you can opt in for to allow for free returns and "package protection," in case there's a problem with an item, or it's lost or damaged during shipping. WHAT..?? I'd need to PAY to have them honor their return policy... And lastly, they claim to offer high-end merchandise, at reasonable prices. Some items are just that, but others... A tee shirt, or tank top, with varied printed sayings, are priced at $49.99..! For a shirt mass printed for just a few dollars, not very "reasonable." UPDATE: After getting their reply, I'd like to address the included explanations for discount codes, which is deceptive. Discounts don't apply yi any items on sale, but in many areas (ie. helmets, gloves, and many jackets) nearly ALL items have a "sale" price. So, though the discount offer says it applies to "all" vests, jackets, etc., it does not, because anything worth using it on will have a slight "sale" price already. THAT is exactly what I deem as "deceptive. Also, I did state that some items are high-end, at reasonable prices. However, that doesn't mean some items, like a $50 tee-shirt, is" reasonable."

Let's start with trying to find the right Helmet. My wife and I both ordered new helmets from Renegade. Both just didn't feel right, too heavy, too restrictive. I let Renedade know we would like to reopen our helmets. Kevin called me to help us get the new helmet. Over the next couple of weeks, we did our return and right away, Kevin shipped the new helmet. Nice to do business with someone that just wants you to have the right product. Thank you

I accidentally sent my returned item to their billing address but they were quick to address it and even apologized for something that was not their fault. Jason is very understanding and his customer service was A1. I highly recommend them! ⭐️⭐️⭐️⭐️⭐️

10/10 CUSTOMER SERVICE! i ordered a pair of gloves that arrived damaged and a bit small and the customer service rep kevin was wonderful, solving my problem and sending out a replacement pair within a few days! i’ll certainly be ordering from them again!

Kevin Cooper is one of the best customer service representatives I've ever dealt with. His professionalism and personal attention to detail when assisting me with my exchange and re-order made the process seamless. Still awaiting the new item to do a product review, but will do so when it arrives.

Ordered leather bags on their website and didn't receive what I was looking for. Emailed them for a return 3 times with no response, called and left messages 3 times, no response! Don't buy from them if ur expecting any type of customer service or a chance of possible return. They burned me for $82!