RenderReviews of render.com

Where should I start? I was using Render service free with option to renew. After 2 months all our customers Start complaining. Render has suspended our Service witouth even telling us. Morale: we Lost 7.000$ dollars worth of customers + our brand reputation, that Is why we are going to sue this crappy Company called Render. 4 days have been passed and they still have not restored out account over a mere 8$ Payment. We tried every credit card we have, some used Daily worldwide with 0% problems. We contacted our card holder companies and they told us there Is a bug on Render's side and they also told us to verify better if the render company is legit or scammy. THE ONLY OPTION THEY HAVE FOR ASSISTANCE IS A STUPID EMAIL, THIS IS THE WORST CUSTOMER CARE I HAVE EVER SEEN IN MY WHOLE LIFE.

Don't trust your service\api to Render.com. They blocked us manually and said "Suspended by Render. Your service has been suspended due to a high volume of service-initiated traffic. Upgrade to a paid instance to restore your service." Actually we had 5-10k request in day to our NodeJs API and 100mb traffic/month!

Don't use this company, they have unclear explanations on how their tier memberships work and will charge you a lot of money for a little usage of the server/disk. Furthermore their customer service is unpolite and aims to blame the customer.

You pay for free tier services. I hosted an application and found myself with a $23 bill yet I didn't even use it much. Also, it's slow as hell but I understood because it was free tier, but why was I charged that much? I still don't know.

I wanted to deploy my project and found that render.com offers affordable hosting solutions. so I decided to use it but I encountered difficulties finding comprehensive documentation for deploying apps on their platform. The available documentation was not informative and unhelpful, lacking in clear explanations. I discovered that they mentioned rendercli as a tool for installation. Yet, when attempting to install rendercli using choco install rendercli, Chocolatey did not recognize rendercli as part of their available packages. This indicates that rendercli is not readily available. Unfortunately, their community support proved unhelpful. When raising an issue, they often failed to respond promptly. Additionally, the moderators who did respond were not familiar with my preferred language, resulting in generic initial suggestions that did not effectively address my concerns. As a result, I ended up sending multiple messages and emails, but received no resolution.

I recently decided to try Render.com for my cloud hosting needs. The platform looked promising and offers a free tier, which seemed perfect for my initial requirements. However, my experience took a turn for the worse when I was unexpectedly charged $15 and $4, without any prior notification or explanation. Firstly, the absence of a clear warning or notification about these charges is a significant concern for me. The whole point of opting for a free tier is to explore the service without incurring costs. This experience has led me to question the transparency of Render.com's billing system. Secondly, it's essential for any service to communicate any additional charges clearly to its customers. This is standard practice in the industry, and being charged without warning is not only surprising but erodes trust in the service. To compare, other cloud providers I've used have been transparent about their billing practices, ensuring that I'm aware of any potential charges before they occur. In conclusion, while Render.com may offer a robust set of features, my experience with their billing leaves a lot to be desired. I hope they take steps to improve their communication and transparency, as these are crucial aspects of any service-based business.

Dirty charging tactics. Give very little warning when free tier is used up, instead would rather bill your card on file. Disgusting fees too for a disgusting platform.

Customer service is so bad they don't reply to my inquiries at all. They also don't have an option to remove your credit card (even though you already don't have any running services).