RemovalsReviews of removals.international

I booked Wilson removals , however after the initial price it became uncompetitive when I insisted that the weight limit that they applied would not be sufficient. Note they charge you after collection of your property and if it’s not correct additional charges will be applied and at that point they have your property!!!!! I paid an initial deposit of £150 and was told it would be refunded due to the changes in their quotation ( which ‘more than doubled the initial price) I chased the refund a number of times and was informed it had been refunded , however it NEVER appeared in my account, they insisted it had been made, I asked for prove of transfer/payment- that’s when all communication ceased After leaving a review on trustpilot I was contacted by Davey and a full refund has now been received . However this took nearly 4 months to resolve. I cannot comment on their delivery services, however we did complete our move successfully with a large reputable company and it included storage for 8 weeks and the total price was 30% cheaper saving us Approx £1100

Can only agree with Carol Taylor. I had an almost similar experience although the person I've been talking to wasn't Emma but Davey. I've hired an international removal with this company in July. None of my furniture arrived undamaged and until it arrived, there was a literal odyssey of phone calls and mails about the delivery with them basically withholding my contact details from their own driver, so he was lost for three days in a foreign country. My experience with their lack of will to handle my compensation claim is identical with Carol's, so I must assume it's a scheme. It took them almost two months until they at least sent me the insurance papers. However, calling said insurance, I got told that no claim has been reported at all. Will have to take the legal way now, too. Spare yourself this horror and choose a reputable company instead. And just for accuracy, they work together with a Simpson Removals LTD as their subcontractor. Be aware.

If I could give this company minus stars I would! Avoid these cowboys at all costs. We hired them for our removal. They damaged our items and our property and are now refusing to pay for damages in fact they are completely ignoring our calls and emails and we are having to take legal action against them. I’m writing this review to warn everyone just how awful this company is. It isn’t a legitimate business. Their website is under the name of Wilson uk removals or Wilson’s removals international services. Full of fake reviews from google and trustpilot. Check the reviews out. They don’t exist on trustpilot or Google. I wish we had. They are very anti English (we’re all weak and lazy according to these) and they found it hilarious when they damaged our property. The lady who will deal with you at first is English named only as “Emma” she will lie to you and tell you she’ll call you on the day to ensure everything is ok. She charged us for 2 large lorries and 4 people. We actually got 1 large van I medium sized van, 2 men and one woman. You’ll never hear from Emma again once she has your booking and deposit. No matter how many messages for emails you send. They won’t unload your items unless you pay in full even when you can see damage and they won’t discuss it with you but tell you to write to their complaints team for reimbursement. We tried about 5 times to call “Emma” on the day but our calls just go to a gif gaff voicemail service. This is when you then get ignored and blocked. We should have called the police but moving is stressful enough without the hassle of dealing with this. We are now having to resort to legal action and we can’t stress enough to avoid this company like the plague.

We Choose Wilson Removals to move us from London to Malaga, we get a very competitive and transparent price and a 5-star customer service offered by Davey !!!!