Remotes.comReviews of remotes.com

After months of searching and trying countless replacement remotes for my older CRT TV, I finally found one that works!! I honestly had low expectations, but it worked IMMEDIATELY right out of the package, with batteries already installed and no programming needed! I couldn’t be happier and am even considering buying a second one as a backup. Such a relief after searching for so long! Highly recommend!!

did send the part in good time thankyou.

I looked up the remote I needed, and I ordered it. It was delivered within a few days of ordering. Unfortunately, the receiver I had was very old, and I think the infrared signal was no longer being read. I contacted the company, and I got a response within a couple of hours. The solution wasn't going to work for me, so I returned the remote. I contacted the company to let them know I received confirmation of my return, and would like a refund. I was contacted back within a few days (it was over a weekend), and I just received a full refund including what I paid for initial shipping. I wish the remote had worked for me, but I would definitely order from them again. The website is a little dated, but it works. I think some people are confusing this site with another, and that's the reason for some of the negative reviews - I think the other site does car remotes. In any event, my experience with Remotes.com was 100% positive, and I would use them again and recommend to friends.

My remotes.com order for a replacement remote for a 7 year old (+/-) Insignia stereo system I bought from a local Thrift store, but being it's an Insignia stereo, I made a stop by Best Buy ... and I was told FALSE information, the Manager in the appropriate area told me they are getting replacement remotes in, but are currently out of stock!, try back in a few weeks, then I called the Best Buy call center, and I found out the manager wasted my time!, THERE are NO replacement remotes for this stereo, and after a couple of Universal remotes that didn't pair up with this stereo ... I spoke with the assistant manager, and appropriately voiced my complaints, Steve ... The assistant manager said he would talk to the electronics manager ... Then the website for remotes.com popped up, under replacement remotes, and I got this remote for this 25 watt per channel Insignia shelf system came, and TRUE TO WHAT IS GUARANTEED, this custom made replacement remote works EFFORTLESSLY (all the important features work fine, but a few of the buttons on this remote do not control a few of the features, I am not at all upset, at least all the IMPORTANT features work "effortlessly" ⭐⭐⭐⭐⭐ ✨✨ ... 5 stars, with a little bit more for good measure! ... Oh yeah, my only incentive to write this uncompensated review is a VERY positive experience with remotes.com

I ordered a remote for my old outdated and lost VCR and of course after placing the order the lost was found! I emailed the company but they had already filled the order but told me to return the package from Canada unopened and I would receive my money back via a credit on my credit card. I did so and today I see a credit for the full amount on my card. So I have nothing but praise for this company and no understanding of those negative reviews!

After reading both the positive and negative reviews on this site, which are about a 50/50 split, I took a chance and bought a replacement for my 20+ year old remote that stopped working. I thought Remotes.com did a good job in making it clear that I was not buying a new OEM remote identical to the one that broke, but rather a custom-made replacement that would work the major features on my Yamaha receiver. I received the remote in less than a week, and it works perfectly right out of the box. I am very happy with my experience and the product received. As long as you understand you aren't getting an original OEM remote you'll be happy with your purchase.

I got a remote for a Denon AVR 4800 ... I looked everywhere and found one here ... All function buttons work! Thank You John K

These folks are the BEST!! I purchased a remote from them for my Sceptre sound bar, the volume up button on mine wasn't working. Well the new one did not work at all. Called them and Bob answered the phone. I thought maybe I was doing something wrong with the new remote. Explained the situation to Bob and he asked if I still had the original remote and I said yes. He asked if I was willing to send the new remote back and my original so he could get the signals off of it. I said sure. Well Bob did his magic, fixed my original remote and programmed the new remote and sent them both back to me and they both work perfect!!! Like I said these folks are the best and will have all my future business. Best customer service I have seen in a long time. Thanks Bob!! Cecil S.