Jemma
Fraud!!
Fraud!!! I would rate zero stars - order 2 remotes and what they sent is nowhere close to what i ordered. They do do respond to emails. Stay clear and save your money

• Remotes.com • Since 1991 – Over 30 Years replacing TV remote controls• Original and Replacement Remote Controls for TVs, Air Conditioners, Heat Pumps, VCRs, DVD, Blu-Ray Players, Digital to Analog Converters, Home Theater Components.• [email protected]
Remotes.com (remotes.com) has 38 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
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Showing 17 reviews with 1 star · Clear filters
Jemma
Fraud!!! I would rate zero stars - order 2 remotes and what they sent is nowhere close to what i ordered. They do do respond to emails. Stay clear and save your money
Patrice D.
Never buy from them! I ordered a remote control on January 18 I have never received it written 3 times to the company no response since.
Art H.
Received a defective device from Remotes.com and burden of return/replacement was placed on the customer. Item had not been placed in service yet, but provider would not take any responsibility for righting the issue. Just a very poor experience.
a B.
Read other reviews. They falsely advertise remote control models that they do not possess and clearly have no intention of updating their website to reflect this. They send you a different model (which you can get many places cheaper) and tell you to use it instead. What this company is doing is classic bait and switch and is actually illegal and I will be reporting it.
Martin M.
Worst company ever tried to return tv control because I didn’t need it and they mess me around asking for photos of control W t f $50 down the drain
TheIrishpenny F.
RemotesRemotes.com /corrected website (Easily confused with a reputable company) Well. I have had excellent customer service with speedy replies with this company but that is absolutely the only positive thing so far, because the remote has not ever worked at all. I replaced the batteries for new ones twice. I took it to the car dealer and no hopes there as they told me it was an inferior product, and then I took it to best buy stereo installer and he said it will not function. So after googling and carrying on- all during covid, I have finally given up and now the window for return is over. $50. Gone forever. They will not return my money, there is no supervisor to speak with and guess what...no feedback or reviews can be left on their website. I do not recommend this company at all. 👎
Response from Remotes.comJan 27, 2021
Hello, You did NOT buy your KeyFob from Remotes.com. We only sell TV remotes. None for Cars. Please check where you bought it and apply your rating to them. We've been selling TV remotes for over 30 years and have Never sold remotes for cars/trucks. Plus all our remotes have our 1 Year Money Back Guarantee. Money is Not wasted with Remotes.com
Dam
Terrible company, ordered a remote, it came, didn’t work. Contacted them company and they told me they don’t sell a remote for my unit and that I had ordered one for an entirely different brand. I showed them Where on their own website That they advertise having a remote for my unit. They apologized and said they’ll have it looked into, and that if I pay at my own expense to return it they will Refund my the cost of the remote. This was Completely their Error, but expected me to eat the shipping costs. Meanwhile they have not changed their website, so someone else will fall victim to their con.
Dejan P.
This company is pure fraud. When you call them they will say they have the remote control you need. If you pay, you won't see the money anymore and you won't get the remotes because they'll tell you they don't have one.