Nafisa N.
Avoid 100% using this website
What a terrible customer service! When as the first time user wanted to make a payment it didn't go through. I thought I had issue with my bank and called them and they told me there was no issue. I contacted remote.co customer service , had to wait about 5 days and even longer for their response. When finally they replied that they'd escalated the issue to the special team and suggested to wait for 48 hours for response. After waiting for 3 days I emailed them notifying I hadn't received any response regarding payment issue. Then they emailed me they deliberately stopped my payment due to kind of dispute or account activities I have never done. That's very ridiculous. Wonder how they managed to get positive reviews with such a terrible customer service. 100% avoid using this website for job search.
Response from Remote.co - Find Remote JobsJul 15, 2025
Hello, We sincerely apologize for any confusion and frustration you’ve encountered. We want to take this opportunity to offer further clarification and enhance your experience. To provide you with the support you need, please look for a message from Trustpilot asking for your account information. We want to ensure you receive exceptional customer service, as we are committed to turning your opinion around. Thank you for your understanding and your valuable time, Remote.co Customer Service Team.