Relocation Nation MovingReviews of relocationnationmoving.com

DO NOT USE THEM, MOST OF THE POSITIVE REVIEWS ARE FAKE!! Absolutely disgusted with their misleading marketing and sales tactics and unethical service. They lied about everything from the very first phone call. This company is not an actual mover, they are a BROKER and will sell your contract to the LOWEST BIDDER. The do not pre-screen the trucking companies they use, if you get a good one consider yourself lucky. The trucking company they sent to pick up my furniture had HORRIBLE REVIEWS online. HALF of my furniture did not make it on the truck because of the severly MIS-QUOTED PRICE they provided in order to get the contract. I had to rent my own truck just to get the rest of my furniture transported. I was told numerous lies. They said my belongings would arrive 5-7 days after being picked up. My furniture arrived broken, with 3 items missing 21 days after being picked up. The company was not able to locate my furniture or provide an update for 9 days. They purposely UNDERESTIMATED the my quote in order to get the job. READ YOUR CONTRACT!!! I was not allowed to cancel or i would have lost my $2,400 deposit. Even after I was misquoted by $1,800. Save yourself the time, money and stress by GOING WITH SOMEONE ELSE. These clowns should be put out of business for their UNETHICAL business practices.. COMPLETE DISAPPOINTMENT.

Wasted considerable time with a company that proved to be careless from beginning to end. Avoid this company if you prefer honesty, clarity and your instructions to be heeded. Half of my items have not been moved and the quote I received was not anywhere need the amount I was billed. At every turn I was met with employees remiss in their duties. I sent photos to avoid a misunderstanding in what I needed moved, and yet, was directed to mislabel/misidentify items. I sent photos of each item, along with a list, and yet, only half of my items were packed. When I learned they would be unable to take all of the items they had agreed to (and for double the price I was quoted!), I gave instructions about priority, and yet, those were ignored completely. I called the 1-800 customer service line while the movers were at my home; the call was unanswered and subsequently NEVER returned. I texted my original contact who promised action on Monday, and yet, I was told to call the 1-800 customer service line! The recklessness of the employees continued when they left the gate to my property obviously open! Feeling frustrated, I reached out to customer service again. I received no response to my request for assistance for several days. The lackluster response I eventually did receive left much to be desired. The response asked ME to provide additional information in order to assist, and yet, when I promptly sent that information to them, it was tossed aside, my time wasted and myself left feeling exasperated. Save yourself the trouble of being deceived and abused by Relocation Nation Moving and choose another company.

Terrible experience- on phone with Mike Deluca explained I had 2- 10x10 public storage units with household items- one nearly full the other half full. He quoted me $3100 and said he usually over estimates- but I had to send immediate $1200 binding estimate fee. Next day Jessica Smith from quality assurance called to get a better feel for our items so I sent her pictures- after consulting with her boss to make sure- she said we’d need more cubic feet and upped the contract to $4700- but instead of charging the $4.50 per cubic feet she included another $1000 in binding estimate to be paid immediately- and said to pay drivers balance. Drivers showed on packing day from Aknazar Moving out of Los Angeles and mentioned relocation nation is a broker not actual mover and the binding estimate is a brokerage fee- also that relocation nation under estimated our items!! They charged another extra $1000 for total if $5700!!! When attempting to rectify over a month and nothing but run around….lesson learned stay away from relocation nation and only use actual movers who will come to your location and provide a real quote/. Lastly no customer service at all, really makes you feel like they are phony…..their website is completely false and misleading hence my complaint to BBB and consulting my attorney.