Jennifer R.
Multiple Issues with content freezing…
Multiple Issues with content freezing and being unable to complete as well as, employee's unable to contact directly to handle these issues.

Relias helps healthcare organizations improve patient care through better learning and training, compliance management, and quality management. Our healthcare learning management system (LMS) and connected solutions give healthcare organizations the tools they need to develop their teams, meet compliance requirements, improve quality, and support better outcomes. Healthcare Learning and Training Relias provides a healthcare learning management system (LMS) built specifically for the needs of healthcare organizations. With more than 3,000 accredited healthcare learning courses developed by clinicians and adult learning experts, Relias supports online learning, compliance training, employee onboarding, continuing education, clinical and professional development, and competency management. Organizations can assign training, track progress, identify skill gaps, and support ongoing learning throughout an employee's career. Compliance Management Relias helps organizations simplify compliance management by connecting healthcare training with policies, regulatory requirements, risk management, and reporting. Organizations can reduce manual work, monitor compliance activities, manage required training, and maintain the documentation needed to support audits and regulatory requirements. Quality Management Relias quality management solutions help healthcare organizations use feedback, reporting, and actionable insights to identify opportunities for improvement. Organizations can better understand patient and employee experiences, support continuous quality improvement, strengthen quality of care, and improve patient outcomes. Trusted by more than 13,000 healthcare organizations, Relias serves hospitals and health systems, post-acute care providers, behavioral health organizations, home health agencies, and other healthcare providers. Relias helps healthcare organizations build skilled teams, meet compliance requirements, improve quality, and deliver better care through integra
Relias (relias.com) has 138 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Internet & Software · Charlotte, North Carolina
Excellent

Internet & Software · Winston-Salem, North Carolina
Excellent

Internet & Software · Raleigh, North Carolina
Excellent

Internet & Software · Durham, North Carolina
Excellent
138 approved reviews, newest moderated first
Jennifer R.
Multiple Issues with content freezing and being unable to complete as well as, employee's unable to contact directly to handle these issues.
Judith D.
Under my subscription it states I am not on auto renewal and yet, it was renewed. There is no choice on not to auto renew. I may retire my license next year, so I don't need your service. Cancel this subscription. I am disputing your charge.
Sandra R.
I was able to complete my continuing education requirements for licensure renewal in a timely fashion using Relias and the content of the coursework was helpful for my work with the Red Cross.
Joan K.
Customer service is really quite helpful from the simplest question answered through Riley the AI chatbot or your salesforce representatives. Even when they can't answer specific questions, they put me in touch with experts in the area of question. Always timely responses and a review of the discussion is emailed for reference. Some issues with having to go back to a training plan when reviewing user transcripts but all in all it really is just a few clicks to get back to where you want to be. I find the crosswalks to be very helpful particularly when creating training plans.
Jennifer C.
Lots of choices and good learning material
Susanne S.
Customer Support are good listeners I ask a LOT of questions as I try to learn the more complex aspects of Relias. Everyone I've spoken to in customer support has been very good about taking the time to fully understand my problem, they ask clarifying questions to figure out how we got to where we are with an issue, and they are very patient with answering my multitude of questions.
Deanna B.
Our department has utilized the Chat feature to reach Customer Service on many occasions. The wait time is never long which is much appreciated when reaching out in the middle of the work day. Customer Service uses language that is easy to understand, and often provide clear step-by-step directions. We like that the chat responses are emailed to us to use as a reference at a later date if needed.
Michelle P.
It was great! Problem was resolved.