Reliable RespiratoryReviews of reliablerespiratory.com

My initial introduction to the machine and the process was not very helpful. The person delivering the materials and information seemed to be in a big hurry to leave rather than explain how much difficulty one could initially expect. Using the equipment has been anything but satisfactory. I keep the mask on for most of the night but never sleep the hours listed on the myAir app. My last call to the organization was the most helpful, mostly you do not get much helpful information. And yes, I have read most of the library materials offered. Maybe it will get better.

my request came promptly but also with everything I was possibly eligible to replace, so needed to return most of it. good that they sent a return label so I didn't need to pay for it.

Not possible to order head strap without also taking masks and hose.

Very long time in delivering equipment - took over 10 days to come from Norwood MA to Brookline, MA

my wife is able to use a pmv valve but the compressor was removed the day we got home from rehab and it was stated the insurance wouldn't pay but it was delivered and setup the previous week and ready to go it is disappointing that she cannot use her real voice and we were not given any options just call our insurance. lame

My opinion However communication with them isn't that good I don't have a regular tech person that I can call Who knows me

Difficulty obtaining assistance in needed replacement of battery for fairly new portable machine . This created great difficulty for me because the machine stopped working just before I had to be hospitalized and I received little help under circumstances

Hit or miss. Often I will leave a message because that is the only option I am given and no one will call me back...even when I clearly state the name of the person the message is for and that I am returning her call or providing information for a specific person who requested i call bank with information needed. ??????? When I directly reach a person who can respond to my question or problem, they are great. That is about 1 call out of 5. So frustrating. that I do not try even when I need something so as not to go through the stressful frustration. EXAMPLE, right now I need a liner for my mask because my mask leaks all night. Another option, tighten the mask so hard the it will nat leak - and feel my face hog-tied all night and feel exhausted in the morning.