Reliable Hardware Reviews | Read Customer Reviews of reliablehardware.com

Reliable HardwareReviews of reliablehardware.com

4.8198 reviews
Manufacturing
20551 Plummer St, Chatsworth, California

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Reliable Hardware

About Reliable Hardware

Reliable Hardware Company is a leading U.S. supplier of road case, flight case, and audio-visual hardware. Founded in 1992, we specialize in high-quality latches, handles, corners, casters, aluminum extrusions, speaker grille hardware, and 19-inch rack components for custom builders, AV professionals, and OEMs. Based in California, we proudly serve customers across North America and beyond with fast shipping, deep inventory, and personalized customer support.Our products are trusted by case builders, touring professionals, integrators, and equipment manufacturers who demand durable, road-tested hardware. From recessed butterfly latches and twist locks to strap handles and steel corners, every part we carry is built to perform under pressure. We also offer a full range of black hardware, custom speaker grille solutions, and drawer slide systems to help bring even the most complex designs to life.Reliable Hardware is built on one simple principle: deliver the right parts, fast — with no excuses. Whether you're building for a stadium tour, a corporate install, or a DIY project, we’re your go-to source for professional-grade hardware that won’t let you down.Reliable Hardware — Trusted by Builders. Proven on the Road.

Reliable Hardware (reliablehardware.com) has 198 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.

Also known as: reliablehardware.com
Website: reliablehardware.com
Category: Manufacturing
Location: Chatsworth, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 90% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Reliable Hardware reviews

198 approved reviews, newest moderated first

Tim G.
Sep 24, 2025
Fast service and great prices.
Fast service and great prices.
Response from Reliable HardwareSep 24, 2025
Thank you, we appreciate your business.
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Drew F.
Sep 22, 2025
Bits and pieces for a new build. Just what I neede
Just what I neede, shipped promptly
Response from Reliable HardwareSep 23, 2025
Thank you
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Chris K.
Sep 17, 2025
Great service and products
Great service and products, as always!
Response from Reliable HardwareSep 18, 2025
Thanks Chris! glad you enjoyed your shopping experience with us. Hope to assist you again soon! -Frank
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Anne-Marie S.
Sep 17, 2025
Excellent Service
Excellent Service, quick shipping, great customer service. I have been ordering from Reliable Hardware for two years and have not been disappointed.
Response from Reliable HardwareSep 17, 2025
Thank you Anne-Marie! We're so happy to hear you've been enjoying your experiences with us over the last 2 years. Since starting TrustPilot, we've been able to actually read the comments of some of our favorite customers and see how much our employees hard work pays off. The warehouse and shipping teams enjoy when we share that every extra step and every triple check for accuracy is appreciated. Can't wait to help with your next project! :) -Frank
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Brian C.
Sep 17, 2025
High quality products and have been…
High quality products and have been buying from them since 2014. The only drawback is the shipping, it took 2 weeks to arrive.
Response from Reliable HardwareSep 17, 2025
Hi Brian! Thanks for your review! Although we did ship your order 2 business days after it was placed, USPS seemed to have some difficulty getting it there in a timely manner. We'll look in to offering other economical shipping providers in order to better our available shipping options. We hope the products were exactly what you needed though! Hope to help you again soon on your next project :) -Frank
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Swetha Venkata R.
Sep 16, 2025
Was charged for shipping label to…
Was charged for shipping label to return an item unused
Response from Reliable HardwareSep 16, 2025
Hi Swetha! Sorry the parts didn't work out for you. But our Return Policy does state that the Customer is responsible for covering return shipping costs. Once the items have arrived and are inspected, we will issue the complete refund for your order. -Frank
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Scarlet M.
Sep 12, 2025
Gene was great to work with
Gene was great to work with Despite my custom shipping requirements, Gene was able to accommodate, and get everything shipped quickly and accurately. Will definitely use again.
Response from Reliable HardwareSep 12, 2025
Thank you for your business, we appreciate it.
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Micajah H S.
Sep 10, 2025
Mistake made on order but was quickly…
Mistake made on order but was quickly resolved with no other cost to me.
Response from Reliable HardwareSep 16, 2025
Thanks Micajah! Glad we were able to fix everything and provide you with the products you needed. -Frank
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