Christopher Q.
Beautiful building, but the upkeep doesn't match the rent
I moved in in 2022 and am starting my fifth year. My studio (under 500 sq ft) just renewed at $4,000/month, a 22% increase. An increase that steep would be easier to accept if the building were improving, but the upkeep has slipped while the rent has climbed. The staff is friendly, but the building isn't maintained the way you'd expect at this price. The wood siding and balcony trim have needed sanding and restaining for years. I've raised it multiple times, including with senior management, and nothing has changed. At this point, I'm concerned about the wood's condition, not just its looks. A cracked, spiderwebbed tile on the elevator floor has never been fixed. When a departing resident left a pile of furniture (mattress, sofa, tables, cabinets) by the trash room, it sat for almost a week. I called 311 myself, and they hauled it away that Friday. None of this is huge on its own, but it adds up. Turnover may be part of it: we've had four property managers since I moved in, which makes follow-through hard. The maintenance doesn't match the marketing, and deferred work doesn't go away; it just gets more expensive. The siding and balconies are the first thing you see walking up, and to my mind, they now define how the building looks. My honest take going into year five: the units are genuinely nice, but you're paying more every year for a building that's being kept up less.