Craig D.
This "company" can not be trusted
This "company" can not be trusted. BBB has numerous unresolved complaints. They won't refund my money and refuse to correct a logo that they stole from an online clip art site. They a scamming people with cheap and unprofessional "designs". They have padded their reviews with people that don't exist or are associated with this "company".
Response from Reign Web ExpertsAug 7, 2023
We sincerely apologize for the negative experience you've had with our services. We take your feedback seriously and are committed to addressing your concerns promptly and thoroughly. We understand the frustration you've encountered, and we deeply regret any inconvenience caused. Our primary goal is to provide high-quality and professional design services, and it's disappointing to hear that we fell short of your expectations. We assure you that we are taking immediate steps to investigate and resolve the issues you've raised. Your satisfaction is of utmost importance to us, and we are dedicated to making things right. If you could provide us with specific details about your situation, such as the logo design and any other pertinent information, we will prioritize rectifying the situation and ensuring your needs are met. We genuinely value your input as it helps us improve and grow. Our commitment to our clients remains unwavering, and we hope to have the opportunity to regain your trust and deliver a design that exceeds your expectations. Please reach out to our customer support team, and we'll work diligently to resolve the matter to your satisfaction. Thank you for bringing this to our attention, and we look forward to rectifying the situation.