Brannan, Elizabeth J.
Spam Company and Calls
Loan officer called on a spam number! Asking overwhelming amount of questions that was provided to dealer. Upon further questioning I stoped her verification process. Asking too many specific questions that had nothing to do with a loan. When my landlord called me, he had told me she told him my pay from with SSI info….. yes, the amount I am given each month….that’s a personal information violation! Company needs to fire loan processor as she is rude, disrespectful and demanding info that is not required or already provided to dealership. When you get a call from a spam number - do not answer anything personal! Information from dealer was totally incorrect and she kept insisting we provide information again to her and I don’t do anything over the phone…who else is listening? She did not state she was calling, the conversation was not being recorded (for training purposes) and no verification that she was even a legit company representative. I felt like she was a bill collector instead of a loan processor the way she was speaking to us and dealer. No stars should be a rating! I will be filing further complaints also! And of course I did not get car loan…sneaky credit company!!! Would not recommend!


