I am happy and satisfied with the leads that I received and their service has been great. Their support team is really cooperative and responsive. All the leads that were sent to me were genuine and interested. Recommended.
Response from RegentologyFeb 7, 2022
Thank you for your review.
We are glad that your experience with Regentology was up to the mark. We appreciate your feedback as it helps us to improve our service for you. We are continuously growing and and improving and we hope that your experience keeps on getting better in the future.
Regards
Team Regentology
DS
Debbie S.
Regentology now coercing me to remove my poor review
I’m writing to add on to my previous poor review of regentology. The company contacted me and told me they would try to resolve my complaint, but only if I removed my poor review immediately and prior to resolution of the issue.
I believe this violates the consumer protection act.
They also challenged my review claiming they don’t understand the details of the issue, knowing full well that they completely understand the issue.
AB
Anthony B.
Regentology’s leads are garbage
Regentology’s leads are garbage. Don’t waste your money.
Update: They called me today and said they would send me better leads, but I have to take this review down first. Not a chance! Don’t fall for this scam!
2nd Update: Now they have reported my review as “not based on a genuine experience”. What a bunch of scumbags. I have a signed contract and credit card receipt! Stay away from these scammers!
Response from RegentologyNov 15, 2022
Dear Anthony,
I am so sorry to hear that your experience with our company has not met your expectations. We understand that you are not happy with our referral service due to lead quality. Rest assured we work very closely with all our agents to connect them with leads as close to their preferred criteria as possible.
The way our process works is very simple if you do not like the lead you have the ability to reject any lead until you get the lead you wish to work with and lead rejection is never held against you in any way.
As noted on your account, you are fully eligible for a full creditback as per the referral agreement. Simply contact us and we would be happy to go over the process.
Once again, please let us know if you have any additional questions, concerns, or comments, or if we may be of assistance now or at any point in the future.
Sincerely,
Usman Sayed
Founder of Regentology.com
MQ
Muneerah Q.
New Agent
As a new agent with Regentology, I can say the support team is supportive, easy to reach and always there to offer a solution to the problem. I am looking forward to building a lifelong relationship with this company.
Response from RegentologyJan 25, 2022
Thank you for your review.
We are glad that you had a good experience with Regentology. Customer Satisfaction is our top-most priority and our support team works really hard to make your experience even better. We appreciate client's feedback as it enables us to further improve our service for you.
Regards
Team Regentology.
JC
Joe C.
Great customer service and excellent…
Great customer service and excellent value! I look forward to continue working with Regentology. Already got a great lead!
Response from RegentologyDec 30, 2021
Thank you for review.
We are glad that your experience with Regentology was good. Customer satisfaction is our first priority at Regentology. We appreciate client's feedback as it enables us to further improve our service for you. We hope that your experience keeps on getting better in the future.
Regards,
Team Regentology
NB
Nancy B.
Regentology is not a good source.
Regentology is not a good source for leads. My experience was similar to Troy, the guy who also gave them a one star.
When I started about 8 months ago, I figured it was a new source for me. Handed over my $299 and started receiving leads, sporadically. At first they came in 3 or 4 at a time. From the beginning, the leads all had contact information, I even did speak or email with a few of them. In all this time I did not have one lead that actually worked out....not one! There was always a bad phone number, email...you get it.
I put up a review here, and like the other guy said, they called me and told me that I would get a "real" lead, instead of the 37 duds I did receive, if I took my review down. I agreed, but they still did not give me a viable lead. I'm done...Do Not Waste Your Money. It won't work. I'm chalking this one up as a life lesson. Learn from me on how to say no!
Response from RegentologyNov 15, 2022
Dear Nancy,
Thank you for reaching out to us. We take customer satisfaction seriously and are glad to hear from you.
First, I would like to apologize for the frustration you've been experiencing recently. However, I along with my legal counsel have already reached back out to you to see if we can be of any help.
After reviewing multiple communications by you, I’m sorry to hear that you are feeling ripped off but can assure you that we are a legitimate business and operate ethically with our customer’s needs in mind. We understand that you are feeling frustrated but can we please firstly ask that you do not use aggressive techniques in your communications. This is not something our business tolerates.
We do appreciate that you have chosen to signup with us and would like to continue to do business with you.
We don’t like to turn away business but we stand by our business and processes and if you don‘t feel you can get a satisfactory resolution on this issue and wish to continue with your current method you may consider a different company in the future who may be able to serve your needs in a way that better meets your expectations.
If that is the case, we wish you well for the future.
Sincerely,
Usman Sayed
Founder of Regentology.com
TC
Troy C.
Leads not good - don't waste your time
So, I signed up with these guys a few months ago. New to the industry, I wanted to get a jump on some business. So I figured, why not? It was initial charge of $299 I think? I'd get the money back on the first sale and first month referral fee free, so again, why not?
They sell you on these "awesome leads". Let me tell you, I received probably 7-8 leads in that first month or so and didn't get any hits.. None at all. I got to the point where I wanted my money back since it very obviously was not doing anything. At first they were like, "it's in the contract, no refund" blah blah blah.. So, I came on here and submitted a review.. Like clockwork, they immediately called me and basically begged me to take the review down. They eventually said they'll refund the money if I take down the review. I told them I'd take it down once I got the money. We went back and forth until I finally gave in with their promise to give the money back as well as continuing to give me leads. I'd still have to pay the referral fee, but oh well. If a legit lead came through, then good.
To their credit, they did refund me.
However, the leads they sent - still none work. I've tried to make contact with each and every one within minutes of getting the lead. No response. At all.
At this point, I wanted to say stay away. You'll waste your time and effort, and in worst cases, your money if they decide to not give your money back.
For you Regentology guys that inevitably see this - don't try to contact me about this. I'm done and will not remove this ad. I don't really care if this affects your business - I don't see how you remain in business anyway if you send these "quality" leads to everybody who signs up with you.
Response from RegentologyNov 15, 2022
Dear Troy,
Thank you for your email. We take customer satisfaction seriously and are glad to hear from you.
First, I would like to apologize for the frustration you've been experiencing recently. I want you to know that we appreciate your feedback. It will allow us to resolve any problems that occur and help us to improve our services.
We're proud that you've selected our company as your referral provider, and we'd like the opportunity to resolve your concerns and earn your continued trust.
To resolve your complaint I have assigned two senior team members who are working to rectify the fall-out. Kindly reach out to them for a positive resolution.
Once again, we are truly sorry for the inconvenience and hope to offer you better services in the future.
For any questions or further assistance, please reply to this message or call us at +1 (855) 944-1477.
Sincerely,
Usman Sayed
Founder of Regentology.com
HS
HANNELORE S.
I signed up but wasn't able to…
I signed up but wasn't able to experience their lead generation system do to internal policies. The support team was very understanding und helpful.
Response from RegentologyMay 28, 2024
Dear Hannelore,
Thank you for your feedback. We take customer satisfaction seriously and are glad to hear from you.
As a growing company, we have learned quickly from a couple of bad experiences. The good thing is that we are committed to fixing the issues as they arise and are ready to serve the needs of our clients.
We acknowledge that we are not perfect, but we do listen to our clients as we work hard to earn their trust and build a long-term relationship while running our business with humility, integrity, and passion.
We understand the world of highly connected, always on, highly opinionated, on-the-move consumers. We understand that customers have power, and they know how to use it. They have expectations and choices if those expectations aren’t met. And they also have a voice that is loud and clearly reachable thanks to today’s technology. To earn our customers’ loyalty, we go way beyond any loyalty program; we start by earning their trust.
Regentology recognizes its customers as more than just numbers or accounts. Our customers are unique human beings with a distinct set of needs, and they now expect more than just a product or service from us. We give them a relationship that is on equal terms. They give, we get, we give, they get. We place them at the center of our world because we are a customer-first company.
A customer-first company that is available anyplace our customer happens to be. Regentology listens first to every customer on every channel. Regentology always tries to connect its customers, employees, partners, and services. We understand and know the conversation never stops; we are grateful for your business.
We’re dedicated to creating communities, and we respect our customers' identity, privacy, and money.
Thank you for giving us a chance 🙂
Warm Regards,
Usman Sayed
Founder & CEO
