Regentology has an amazing customer service department. The leads the the frequency og the leads has been terrific. I am very pleased I have partnered with them.
Response from RegentologyMar 15, 2022
Thank you for your review.
We value your feedback because clients' satisfaction is our top most priority at Regentology. Our customer service department works really hard to resolve your issues. We hope that your experience keeps on getting better in the future.
Regards,
Team Regentology
GM
Gregory M.
I want Jerry Tahir to be assigned as my…
I want Jerry Tahir to be assigned as my account executive. He is very professional and knows his business. I am confident he will help me to succeed in the mortgage business.
Response from RegentologyMay 28, 2024
Dear Gregory,
Thank you for your feedback. We take customer satisfaction seriously and are glad to hear from you.
As a growing company, we have learned quickly from a couple of bad experiences. The good thing is that we are committed to fixing the issues as they arise and are ready to serve the needs of our clients.
We acknowledge that we are not perfect, but we do listen to our clients as we work hard to earn their trust and build a long-term relationship while running our business with humility, integrity, and passion.
We understand the world of highly connected, always on, highly opinionated, on-the-move consumers. We understand that customers have power, and they know how to use it. They have expectations and choices if those expectations aren’t met. And they also have a voice that is loud and clearly reachable thanks to today’s technology. To earn our customers’ loyalty, we go way beyond any loyalty program; we start by earning their trust.
Regentology recognizes its customers as more than just numbers or accounts. Our customers are unique human beings with a distinct set of needs, and they now expect more than just a product or service from us. We give them a relationship that is on equal terms. They give, we get, we give, they get. We place them at the center of our world because we are a customer-first company.
A customer-first company that is available anyplace our customer happens to be. Regentology listens first to every customer on every channel. Regentology always tries to connect its customers, employees, partners, and services. We understand and know the conversation never stops; we are grateful for your business.
We’re dedicated to creating communities, and we respect our customers' identity, privacy, and money.
Thank you for giving us a chance 🙂
Warm Regards,
Usman Sayed
Founder & CEO
LR
Larry R.
Jerry Tahir was outstanding in…
Jerry Tahir was outstanding in welcoming me to the Regentology family. I’m looking forward to working with him as my AE!
Response from RegentologyMay 28, 2024
Dear Larry,
Thank you for your feedback. We take customer satisfaction seriously and are glad to hear from you.
As a growing company, we have learned quickly from a couple of bad experiences. The good thing is that we are committed to fixing the issues as they arise and are ready to serve the needs of our clients.
We acknowledge that we are not perfect, but we do listen to our clients as we work hard to earn their trust and build a long-term relationship while running our business with humility, integrity, and passion.
We understand the world of highly connected, always on, highly opinionated, on-the-move consumers. We understand that customers have power, and they know how to use it. They have expectations and choices if those expectations aren’t met. And they also have a voice that is loud and clearly reachable thanks to today’s technology. To earn our customers’ loyalty, we go way beyond any loyalty program; we start by earning their trust.
Regentology recognizes its customers as more than just numbers or accounts. Our customers are unique human beings with a distinct set of needs, and they now expect more than just a product or service from us. We give them a relationship that is on equal terms. They give, we get, we give, they get. We place them at the center of our world because we are a customer-first company.
A customer-first company that is available anyplace our customer happens to be. Regentology listens first to every customer on every channel. Regentology always tries to connect its customers, employees, partners, and services. We understand and know the conversation never stops; we are grateful for your business.
We’re dedicated to creating communities, and we respect our customers' identity, privacy, and money.
Thank you for giving us a chance 🙂
Warm Regards,
Usman Sayed
Founder & CEO
SK
Stella K B.
An Excellent Lead System
I joined Regentology recently, and they have already provided me with excellent opportunities to work with motivated clients. They are proactive and update processes to make the experience even better.
Response from RegentologyMar 10, 2022
Thank you for your review.
At Regentology, our top-most priority is customer satisfaction. We appreciate your feedback as it enables us to improve our services for you. Our lead generation department has been working really hard to generate quality leads and we hope that your experience keeps on getting better in the future.
Regards
Team Regentology
KM
Kim M. C.
Regentology Makes It a Win-Win
As a Realtor, it seems as if we are bombarded almost daily with invitations from companies requesting that we check out their services. From my first contact with Regentology, I sensed they were different and were actually a company that said they could do what they said they would do. I have been impressed that Regentology goes over and above in increasing their quality of service making it a win-win for the agent and the real estate seller and buyer.
Response from RegentologyMar 10, 2022
Thank you for your review.
We are glad that you had a good experience with Regentology. We are continually growing and improving and we appreciate your feedback as it enables us to further improve our service for you. We hope that your experience keeps on getting better in the future.
Regards,
Team Regentology
AR
Armin
Great team to work with
Great team to work with. Excited to help home buyers and sellers.
Response from RegentologyMar 10, 2022
Thank you for your review.
We are glad that you had a good experience with Regentology. We are continually growing and improving and we appreciate your feedback as it enables us to further improve our service for you. We hope that your experience keeps on getting better in the future.
Regards,
Team Regentology
RA
Ryan A.
Ryan Andrews
I have worked with several lead generation companies and Regentology's lead quality and vetting are great! They take the extra step to verify their leads and actually make contact which is a huge step in capturing their seller and buyer leads and creating that initial trust. Plus, their support team is fantastic. I have never had such a great experience with a lead gen support team. Looking forward to productive business relationship!
Response from RegentologyMar 10, 2022
Thank you for your review.
We value your feedback because clients' satisfaction is our top most priority at Regentology. Our customer service department works really hard to resolve your issues. We hope that your experience keeps on getting better in the future.
Regards,
Team Regentology
BG
Ben G.
Very nice service
Very nice service. I really like that I can talk with a lead to learn if they will be a good for me based on timeline, price point, product, etc... before having to commit to paying for it.
Response from RegentologyMar 9, 2022
Thank you for your review.
At Regentology, our top most priority is customer satisfaction. We value your feedback as it enables us to further improve our service for you. Our lead generation department works really hard to make sure that the lead quality is up to the mark. We hope that your experience keeps on getting better in the future.
Regards,
Team Regentology
