RegentologyReviews of regentology.com

Edited: shortly after leaving this review the leads AND customer service plummeted. They will serve you hand and foot until you leave a review. I WOULD NOT RECOMMEND. Regentology works hard to make sure everyone involved is satisfied. In my 18 years of real estate I haven’t encountered a business so dedicated to everyone’s overall success. Five stars from me!

I used a trusted professional for buying and selling and it was a great experience. If you’re looking for ease and professionalism this is your best choice

I usually don't write negative reviews as I understand almost everyone has a different experience with whomever they interact with but I'll tell you about my experience with Regentology. I took the call and listened to the sales pitch which was double vetted leads and pay at closing for the $299. Always looking to add something to my leads pipeline I elected to sign up. I started receiving leads with email & phone numbers while checking my Opportunities Dashboard because the emails were coming back undeliverable and not a single person picked up the phone call (not shocking) but the lead provide was always the same ( lead not under contract with another Realtor & currently Actively looking). You would think that someone looking to buy a home & not working with a Realtor would at a minimum answer an email or call or text back once. I rec'd over 30 leads over an 8 month period. Of the people I got to pick up the phone (maybe 6) not one was actively looking for home and most responded they had not been looking to do anything in real estate & most had no idea why or how I got their numbers because the person I asked for was not them or associated with this number provided by Regentology. I called several times to discuss my disatisfaction with these "double vetted" leads & was told each time the process would change and they would rework my leads. I kept asking the same questions, why is the email campaign you have for this lead showing no response (it's on the dashboard) the people who actually pick up, don't know why they are being called if they pick up at all. What is your success rate with other Realtors, no answer. If you are receiving commissions on closings from these leads you should know your conversion rate. The straw that broke the camels back for me was when they sent a lead of a local business man that I knew, so I called him and he said that he wasn't in the market for a new home. I relayed that to the Customer Service Dept at Regentology and within a few hours they responded that they had personally spoke to the lead and he was actively in the market for a new home and please call the lead tomorrow at 10am for a confirmed appt. So I did just that, again the lead said to me, "yo you know me, if I was in the market I know what 25 agents locally and one of you would have received a direct call from me to assist in finding me a new home". He told me he never received a phone call from any company named Regentology and never confirmed any appt with anyone for real estate but had me down for lunch that week at his establishment. I was furious, called Regentology and told them I wanted my money back or I was calling my uncle at the Attorney's General Office to file a complaint against them, calling my credit card company to come after my money & was willing to go see my State Representative to see what he could do to help me get my money back. The following day, someone called and told me I would be receiving my money back in full. I've since read reviews that they held up refunds until people removed negative reviews & I wouldn't put it past these frauds. I've also seen that your stellar reviews are being posted by employees, which again I wouldn't put it past this company. Have some integrity, you're not providing a quality service, you certainly aren't qualifying the leads at stated in your sales presentation. I have been a Realtor for 20 years now and have used many services some good and some bad but the 8 months I spent wasting my time chasing these so called leads was absolutely the worst experience I have had over those years. If I could provide a negative star you would have received that as you earned it.

After I signed up for the lead referrals I must admit, I was skeptical. Soon I realized that those are only quality, pretty good vetted leads, and after they get to me, it is a smooth ride. Clients answer their phones, which is the most important thing. Thank you Regentology, and thank you Bill F. -Amir eXp Real Estate

Working with Regentology has been a great experience so far. They help qualify leads giving me more time to work and focus on helping my active clients. This way I can deliver a higher quality service while they put my lead gen on autopilot.

I'm impressed with the great communication I have with Relentology when I'm provided with Buyer and Seller leads. Each leads is researched or vetted before presented, so my time is spent speaking to actual clients. I'm looking forward to working with Realentology well into the future. Brian Dunshie | 480.522.6818 Russ Lyon | Sotheby's International Realty ArizonaParadiseLiving.com

I appreciate my Regentology representative communicating with me on a one on one basis to explain some earlier mis-steps that had occurred regarding leads. I believe we are now on track and I am looking forward to a long and prosperous relationship with Regentology. We all know, when setting up new systems, there are bound to be some bugs, but a professional company deals with them and rectifies them, and that is exactly what Regentology has done. Thank you Bill.

The service department is excellent and they recently changed their softwares. Excited to be a part of them!