Refund123Reviews of refund123.com

Refund123 reviews

Showing 4 reviews with 1 star · Clear filters

Taxcustomer
Jun 12, 2021
Scam Fly by night
Scam! They deleted their Facebook page and stopped returning emails. They never pick up the phone. I reported them to the IRS for fraud. They steal your money then you never hear from them again.
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Sherri
Jul 22, 2020
I will not use this ever again
I will not use this ever again. Cost me twice maybe three times as it would any where else!!! So confusing about what to do. How to start and when my return would available. Very bad experience!!!
Response from Refund123Jul 22, 2020
Hello Sherri! I was very disappointed to receive your review. I looked over your cost and apologize you feel you were over-charged. We wish there was a way we could make this right.
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John M.
Jul 21, 2020
My cronovirus stimulus check still…
My cronovirus stimulus check still hasn't arrived n they gave wrong info 4 months ago n wont answer my phone calls
Response from Refund123Jul 22, 2020
I'm so sorry to see this John. Your situation has been an interesting one from the start. We haven't had any missed calls from you. Susan has gone out of her way to assist you and unfortunately, just as any other tax preparation company, we do not have anything to do with the government stimulus. We have tried to assist you every way possible. I wish that you could do something to mend this relationship.
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tricia
Jul 20, 2020
I felt like i was scammed
I felt like i was scammed. I was disappointed on the worker that i talked to. She didn't listen. I wouldn't recommend this to anyone.
Response from Refund123Jul 20, 2020
Hi Tricia! I really hate to hear this! Please send me an email [email protected] if you get a chance. I would really like to talk with you about your experience so that we can ensure nothing like this happens again. Thanks!
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