CJ
Quick, Kind, & Informative Communication
Although I was worried about delayed shipping of my item, the customer service team was very kind & quick with support on any questions or concerns I had.❣️:)

REFORME makes fitness equipment for women who train at home.We started because everything on the market was built for a commercial gym and then shrunk down. It was loud, heavy, and awkward to store in the amount of space most people actually have. We thought that was a design failure, not something you should have to live with.So we build the version that works in a real apartment. Quiet enough to use while someone's asleep in the next room. Small enough to store when you're done. And made to look like something you'd leave out rather than hide in a closet.Our range covers cardio, strength, and recovery. The Climber+ is our vertical climber and best-known machine — a full-body cardio workout that folds flat for storage. The Stretch+ is an adjustable back stretcher with built-in massage rollers, made for back tension and recovery in about fifteen minutes a day. The DeepSquat+ is a compact squat machine for lower-body training, and the Core+, InnerCore Pro, and Vibe+ cover core work, inner and outer thigh training, and whole-body vibration. We also make resistance bands, recovery tools, and accessories that work with the machines.We're a small independent team. We design our own equipment, work directly with our manufacturers, and handle our own customer support — the person who answers your email works here, not at an outsourced call center.Every order ships free within the US, and every machine comes with digital training guides we produce in-house so you know exactly what to do on day one. You get 60 days to try it or return it. If something arrives damaged or stops working, email us and we'll take care of it. That's the part we care most about getting right.Over 30,000 women have trained with REFORME.
REFORME (reformefitness.com) has 38 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Fitness & Weight Lifting
Excellent

Fitness & Weight Lifting · Benicia, California
Excellent

Fitness & Weight Lifting · Los Angeles, California
Excellent
Fitness & Weight Lifting
Excellent
Showing 30 reviews with 5 stars · Clear filters
CJ
Although I was worried about delayed shipping of my item, the customer service team was very kind & quick with support on any questions or concerns I had.❣️:)
ASHLEY
The product is of great quality, and the delivery for the machines was prompt. However, the free items took a while to arrive, but they eventually did. The customer service was excellent and professional.
Esha
Their products are a must have definitely recommend 🙌🏽
Anonymous
Your customer service has always been great.
Aniyah M.
Amazing customer service! Very quick to respond and solve issues, if any arise. Kept me updated weekly on my order. The equipment itself was very easy to put together. I love mine, you feel the burn almost immediately! I wish there was a bit more tension but other than that it’s great!
Response from REFORMESep 8, 2026
Hi Aniyah, Thank you so much for this amazing review! We're so glad our team could keep you updated along the way and even happier to hear the equipment was easy to assemble and you're already feeling the burn! We also appreciate the feedback on tension—we're always looking for ways to improve, so we'll be sure to pass that along. Thanks again for taking the time to share your experience—it means a lot to us!
Leigh L.
Had a question about my order that was answered promptly, providing all the information I asked for and set my mind at ease. Great customer service experience!
Response from REFORMESep 1, 2026
Hi Leigh, Thank you so much for the kind words—really glad we could get your questions answered and put your mind at ease! We appreciate you taking the time to share this.
Katie Mason J.
Quick answer to an important question!
Response from REFORMESep 1, 2026
Hi Katie, Thank you so much for the review — glad we could help you!
Yoyo
Quick response & customer service was very helpful.
Response from REFORMEAug 25, 2026
Hi Yoyo, Thank you so much for the kind words; we're so glad we could help and that you had a great experience with our team! We really appreciate you taking the time to leave this review.