Refill BayReviews of refillbay.com

Terrible company to deal with. I plugged in the printer that I have and searched for toner cartridge and the cartridge that matched my machine came up. I ordered it only to find out when it arrived that my machine actually doesn't need a toner cartridge. Of course the box was opened, buy the cartridge was never used. The absolutely refused to accept the return of the unused cartridge! After first speaking to someone in India, I finally was able to speak to someone here in the US and got no satisfaction whatsoever. Terrible customer service. They just lost the business of a major New York lawfirm.

Still waiting for shipment status with no tracking number provided, one week after purchase. No response to inquiry. Have found other cheaper & faster source for printer ink. Do not recommend. Update: February 26 and still waiting for product ordered and paid for on Feb 3rd. Tracking number is no longer valid. PayPal has refunded my money for non-shipment of item.

I got a set of ink cartridges and after printing about 5 pages, the black cartridge failed. It would not longer print. When I tried to reset the cartridge, the printer would not recognize it.

I paid for 3 ink cartridges for my HP computer. When they finally came two were alright but one was leaking. I called the company & they said they'll send a new one It never came & the owner said he couldn't find any paperwork on my order

I purchased 10 fax ink cartridges. 4 of them do not work. The film sticks to the paper. I did not try the other 6. I called the company and Steve took my message and said he would replace the ones with the issues. I have not heard from him since nor has he or anyone else from the company called me back. I have called three times and left messages. They do not honor their products or their words.

bad service, They don't take the responsibility of the lost packages. i won't use them again. waste of my time.

The item was showing in stock online so I ordered. Waited 10 days and no shipping confirmation was provided. Later I called to check and they told that the order was cancelled because they do not have it in stock. They never emailed me and did not even send a refund. I had to call and ask for a refund.

They are of zero help. do not care about their customers. Their product is absolute trash and that is where it ended up. SHAME on this company!!! I just threw away $10 on a product that didn't work. When Iu called support the jerk on the phone couldn't care less. Well, as promised I will let as many people I can to stay away! DON'T SHOP HERE!!!