Refill BayReviews of refillbay.com

I purchased four printer cartridges from Refill Bay a few months ago. After only about a dozen pages of black text the black stopped printing, after a few phone calls to Refill Bay I was sent a replacement black cartridge. About a week later my color would not print and indicated the color was empty. Since my printer will not print if one cartridge is empty I couldn't print in black. I emailed Refill Bay and told them the problem. They sent me a replacement color cartridge within a days!!! Now, that's what I call GREAT CUSTOMER CARE !!! MY THANKS TO THE ENTIRE CUSTOMER CARE TEAM AT REFILL BAY !!! Tim Silva

Patrick was great, cool, and fast, but not too fast and focus. A for amazing. I was so frustrated, I thought I either brought the wrong item or maybe their item was not a good product. But I was wrong on all accounts. Great first-time buyer experience and customer service call. Thank you, P.

Excellent support. I was having trouble with communication between my printer and the cartridge. Patrick walked me through a quick fix and the issue was resolved immediately. Very satisfied customer!

My favorite thing about Refill Bay is they have hard-to-find ink cartridges. I have an "all in one" printer from 2010. Local "office supply" stores gave me a blank look, a shrug, and a "No" when I tried to find refills. Even the printer manufacturer's online site doesn't carry the ink cartridges anymore. I thank my lucky stars for Refill Bay! They carry the correct ones, at an incredible price and ship them quickly!

I received a defective printer cartridge in my order. Patrick was very kind and efficient and sent out a replacement cartridge for me. Thank you.

Thanks to Steve for all the help he has given

Ordered 3 cartridges to meet the $45 free shipping and was charged shipping. Web page doesn't give a chance to review order before hand or I would have seen the shipping charge before ordering. David Smith handled this situation very professionally and got the shipping removed, Excellent customer service

Patrick was very helpful. I also appreciate the discount.