Shane K.
Terrible Company!
Never received a lead and some of their text on their site and the descriptions are in Latin... definitely feels like a scam. And now since I've asked for a refund nobody answers the phone or gets back to me...they have 3 different numbers i tried and no response. Their site is not user friendly or made for the states with all the latin on there. And their communication amd reasoning is awful. Edit: so they finally got back to me after I posted these reviews and threatened escalation. Then even tried to flag this review as defamation. Very petty company and would never recommend using them. Put your money into a social media campaign instead! To your reply: now I was told after 2 to 3 weeks id receive leads. After I was into week 3 I decided to cancel because when I asked questions I got round about answers and it was bad communication. Also I only ever received a response for my refund until I threatened litigation and put up this review. You guys give time frames and expectations and dont follow through. Also, Theres many other aspects of your service that was lackluster or seemed shady. Also never received my refund! They asked me to adjust my review as they said they were processing it but still never received it. These guys are crooks and if I still dont have anything Friday I am submitting with the Attorney General and Small Claims with damages as this has set back my business and my family... Edit to respond to Referrix: You guys said you processed the refund but it has been 30 business days and still nothing when you said it would be 15 to 20 business days. Also you mention you're located in Delaware but your address on your site and social media pulls up different businesses which I've called and vetted. You guys are using their address fraudulently. You can even see on their response they have no customer service by saying "lack of patience" i lost faith in this company on their poor communication, fraudulent practices and misrepresentation, and their website texts being in Latin here and there on their crm side. Just completely unprofessional and fake.
Response from Referrix RealtyAug 26, 2025
We appreciate your feedback. However, we’d like to clarify a few points: Your refund request has already been processed on our side and you were also emailed regarding this, but perhaps there was some misunderstanding or lack of patience in waiting for the banking timeline (refunds usually take a few business days to reflect). Also, as explained during signup, our services take about 18–20 days before the first set of leads are delivered. Unfortunately, you requested a refund before that time frame had even passed. It’s important to first test and experience the service before concluding its effectiveness. We are confident that once given the proper time, you would have received your leads as promised.