Referrals TradeReviews of referralstrade.com

Response from Referrals TradeMar 25, 2026

Hi Dave, we take feedback like this very seriously, and we’d like to address your concerns directly. First, we want to clarify that we have records showing responses were sent to each of your emails. While there may be times when our representatives are assisting other clients and can’t respond instantly, we always make it a priority to get back to every inquiry as quickly as possible. We’re sorry to hear that your experience with communication and onboarding didn’t meet expectations. That’s certainly not the standard we aim to deliver. Our intention is always to provide clear guidance, proper support, and a transparent process—including documentation and follow-ups. Regarding the refund policy, we stand by our commitments and honor valid requests in line with the agreed terms. If there’s been any confusion or missed communication, we’d genuinely like the opportunity to review your case and resolve this properly. Please reach out to us again so we can personally assist and make this right. We’re here to help and committed to improving your experience with Referrals Trade.

Response from Referrals TradeMar 25, 2026

Hi Irene, we’re sorry to hear you feel this way, but we do need to address a few important points. We have records, including screenshots, showing that leads and appointments were delivered to you, and that you acknowledged having scheduled conversations with them. For transparency, we’re fully prepared to provide this documentation if needed. Our service is focused on providing qualified leads and setting appointments—closing those opportunities is the responsibility of the client. We cannot guarantee closed deals, only the delivery of leads as outlined. Regarding your refund request, it is handled in accordance with our policy and timelines. We understand delays can be frustrating, but this does not reflect a lack of action or intent on our side. We’re always open to resolving concerns professionally, but we also have to ensure that claims made publicly reflect the full and accurate picture.

Response from Referrals TradeFeb 27, 2026

Hi Julie, Thank you for taking the time to share your experience. We sincerely apologize that your experience with Referrals Trade fell far short of expectations — this is not the standard of service we strive to provide. We take allegations of poor communication, lack of leads, and delayed responses very seriously. While we aim to provide verified, high-quality leads to all real estate professionals, it is clear that in your case our service and follow-up did not meet your needs. We are actively reviewing your account history to identify where the breakdown occurred. Regarding your concerns about our operations, we want to clarify that while our headquarters are in New York, we work with a distributed support team to provide faster response times and coverage. However, we understand how this may have caused confusion and will work to make our processes more transparent. We also want to address your refund concern. Refund requests are always prioritized, and we are committed to ensuring any eligible refunds are processed promptly. If this was not handled correctly in your case, we will escalate it immediately for resolution. Your feedback is extremely valuable, and we are taking it seriously to improve our service, communication, and platform for all clients. We would welcome the opportunity to speak with you directly to make things right. Please contact us at +1 (646) 934-8666 or email [email protected] , and we will ensure your concerns are fully addressed. Thank you for helping us improve. Referrals Trade

Response from Referrals TradeFeb 2, 2026

Patty, Your edited review continues to omit critical facts and contains demonstrably inaccurate statements. To be absolutely clear: the claim that we provided “false information” to your credit card company is incorrect. The dispute outcome was determined solely by your card issuer, based on documented evidence including signed onboarding records, communication history, and service activity. That decision was made by the bank — not by us. You explicitly confirmed in writing that you would wait for the refund process to complete. Despite that confirmation, you initiated a chargeback while the process was already underway. Once a chargeback is filed, refunds are no longer controlled by us and must follow the processor and issuing bank’s procedures. This was explained to you at the time. Additional points that your review misrepresents: • Lead timelines are disclosed during onboarding and are not guaranteed within a fixed number of days • Lead type and territory are based on the information provided at signup and can be adjusted when communicated appropriately • Buyer leads outside a preferred radius can be declined or reassigned when raised through proper channels Only after the dispute was resolved against you did public accusations begin. That timing matters. We categorically reject the allegation that Referrals Trade is a scam. We are a legitimate business working with licensed professionals and maintain complete records for every account. A disagreement over expectations or an unfavorable dispute decision does not constitute fraud. We remain open to resolving matters through appropriate, professional channels. However, public statements that ignore documented facts and third-party rulings are misleading. Referrals Trade

Response from Referrals TradeJan 21, 2026

Hi Humberto, We’re sorry to hear you feel this way. We take all feedback seriously and would like to clarify a few points for anyone reading. Your account was fully onboarded, and your refund request has already been approved and is being processed through our third-party payment processor. The timeline for the refund is determined by the processor, not by Referrals Trade. We always strive for transparency and quality. All of our leads go through a vetting process, and we follow the stated delivery timelines. In your case, your account was still within the activation and delivery window when the refund was requested. Nevertheless, we processed it promptly to resolve the matter professionally. Referrals Trade stands by its services and policies, and we are committed to helping our clients receive value while following industry-standard procedures.

Response from Referrals TradeJan 21, 2026

Hi Chris, We take all concerns seriously and want to clarify: Referrals Trade is not a scam. Your account was fully onboarded, and all leads are delivered according to the timelines provided at signup. At the time of your refund request, your account was still within the activation and delivery window. Nevertheless, your refund has already been approved and is being processed through our third-party payment processor, which determines the timeline—not Referrals Trade. We can provide documentation of your account activity and communications to clarify the steps taken. Referrals Trade stands by its services, policies, and the quality of its leads, and we remain committed to resolving matters professionally and fairly. — Referrals Trade

Response from Referrals TradeOct 21, 2025

Alvin, this is the third time you’ve edited your review — first claiming no leads, then poor-quality leads, and now calling us a scam. You’ve received verified referrals, and our team has communicated with you multiple times. All actions, including refund eligibility, follow the agreement terms you accepted. False claims or attempts to pressure the company publicly won’t change that. We’re still open to resolving this directly and professionally through support.