ReelshortReviews of reelshort.com

They charged 230.00 to my card when it was supposed to be 17.00

I originally paid a small amount through a ReelShort ad on Instagram/Facebook to watch one series. On September 22, 2026, I was charged USD 15.72 for a recurring subscription that I did not intend to continue. The subscription was associated with a Website Guest Account (UID 1501944444). I was unable to access or recover that Guest Account in order to cancel the subscription myself. I contacted ReelShort support several times, provided my UID and a screenshot of the bank charge, and followed the account-recovery instructions they gave me. However, the account could not be recovered. After repeated requests, ReelShort eventually located the subscription manually and confirmed in writing that it had been successfully cancelled and that I would not be charged again. I appreciate that the cancellation was finally resolved. However, my request for a refund of USD 15.72 was denied under their non-refundable subscription policy. Instead, ReelShort offered me two weeks of VIP access, which I declined. I have asked ReelShort to escalate my case to a supervisor or billing team for a one-time courtesy refund, but I have not yet received a final response to that escalation. I also filed a report through econsumer.gov, reference #207623686. My experience shows how important it is to be very careful when purchasing through ReelShort ads on social media, particularly when the purchase is connected to a Website Guest Account that may later be difficult to access. I will update this review again if ReelShort processes the USD 15.72 refund.

Misleading, you have you pay after 2 episodes.

My experience with ReelShort has been very concerning. My ReelShort account clearly states that my VIP membership expired 47 days ago. Despite this, I have continued to see repeated ReelShort charges on my payment method, including multiple charges of $29.99, with another $29.99 transaction currently showing as pending/reserved. I have screenshots of my ReelShort account showing the expired membership as well as bank records documenting the subsequent charges. I have contacted ReelShort and requested that they immediately stop all further charges and refund all payments taken after my membership expired. I will update this review if and when ReelShort resolves the issue and refunds the disputed charges.

They are thieves. They offered me a rate to continue I didn’t accept so they offered a reduced price which I agreed to but the amount they took was almost twice the price then TWO days they took it again plus another $20.00. I have reported it to the bank and I cancelled the subscription. Their films are all crap and similar.

Be extremely careful with these guys i had cancelled my subscrition after 3 days, removed my credit card and after 7 days they charged me a renew fee, they still kept my credit card information after i cancelled and removed it...

Do not subscribe to ReelShort unless you want weekly withdrawals from your payment method even after you’ve cancelled. Let’s face it: you can NEVER really cancel with ReelShort. I cancelled on August 1. It’s now September 16, and I’m still dealing with weekly charges. DO NOT SIGN UP with this “company.” There are other services that will actually allow you to cancel.

Be very careful with recurring charges. I cancelled my ReelShort subscription, and my account clearly shows “Subscription expired” with a “Renew” button. Despite this, I received another charge attempt for $45.99. This is extremely concerning because I believed the subscription had already been cancelled. If you subscribe to ReelShort, I strongly recommend monitoring your payment method and checking your transactions even after cancellation. I have contacted ReelShort support and my bank regarding the charge. ReelShort needs to make the cancellation and billing process much clearer and ensure that customers who have cancelled are not charged again.