Fieldlens by RedTeamReviews of redteam.com

Updates without proper training. Making us un-aware of the changes in advance creates confussion.

RedTeam is a robust project management solution that seamlessly integrates with your accounting software. As a growing business, you want to present yourself professionally to your clients. RedTeam will make you stand out from the crowded field of competitors and organize your project from start to finish.

I requested my mobile app be corrected. Never completed.

I would not recommend your software to another individual or company looking for construction management software. I see you made changes to the submittal process, but it is still so cumbersome. I don't understand why you choose to have it set up as you do. Why wouldn't/couldn't it be set up as a list by spec section, 1 line per submittal, with columns for what step in the process, Ball in court, date of latest submission/return, revision number and status (approved, AAN Resubmit, AAN No resub, Rejected, etc.), an icon to click to see all underlying doc's, and maybe a column to show if item is open or closed. Then it would be soooo easy to scroll through and find the submittal item you need or to see how long it has been since you requested a submittal from a vendor or which submittals you are waiting for a response from the EOR, etc. PO's, RFI's, Changes, etc. could all be listed similarly. That way in a quick glance it is easy to see what is open or closed, who and how long you have been waiting for responses, etc. What you have is so unwieldy and cumbersome. The only person in our company who defends your software is the person responsible for purchase/installation of RedTeam over competitors. I'm reasonably sure everyone keeps separate files of project records on their local drives. A major reason is because it's easier for them to find what they need that way. Most put into RedTeam major items to appease the owner's desire to utilize the project management software and that is as far as they learn about or use the software. So at best RedTeam is a duplication of effort, likely a waste of company time and money and at worst continues a problem where project information that should be available company wide is still locked in individual computers.

I want to start by saying I like Redteam, the system was clearly built by someone who understands construction and I appreciate that. Furthermore, the chat box interface was great, very helpful, and the customer service was always very present. However, overall, the site is frustratingly slow and constantly needs reloading. It simply seems that Redteam needs a larger server. Additionally, the mobile site on the iphone is very buggy and sometimes doesn't work at all--it also seemed to get worse after the update. The lack of customization is also frustrating. It seems to force you to do it a certain way, which most of the time is ok, sometimes its just agonizing. For example, the if there's a mistake in invoicing, all invoices up to the point of the error must be deleted and re-created after the mistake in the invoice prior is corrected. Stuff like that is very annoying. Thanks for collecting feedback, hope it's helpful.

Really enjoy it.It is a Time saver easy to navigate through the different tabs.

I think the customer service people are exceptional and kind and positive. I think this program is too small for a large business. It has great functions for project managers I hear but average or below for accounting/billing capabilities. It is the most lengthy and cumbersome posting process I have ever used and I've been in accounting for over 30 years. Most of the fixes I recommend for efficiency can not be accomplished like correcting layering issues, assigning MI or SI to certain vendors to avoid repeat entries, when someone commits then uncommits to change a job cost it kicks out of posting to QB and i have to re-post the invoice, having to select the scope which is always the same as the job, having to change and commit the tax when it's different than the invoice because it doesn't stick with what is posted, posting the cost more than once for a single line commitment, These are a few of the extra steps that happen with almost every invoice making the job take twice as long as it should. This is the perspective from the billing entry side. I'm sure project managers have a more positive experience.

We are having issues with pdf files and uploading excel files since the latest update. While support did respond in a reasonable manner the response is less than helpful. WE are now supposed to tell our GC's the problem is with their pdf reader and second we are now going to have to input manually the excel spreadsheets that used to be a simple upload and we were told there was no fix for that. Last I still have no response on the issue of retainage and giving us the option of either retainage by line item or retainage by total amountbilled. As a subcontractor this is extremely important.